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Video Troubleshooting


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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3058
Location: Montreal
PostPosted: Tue Sep 11, 2012 4:59 pm Reply with quote
It looks like the CR embeds were fixed a little while ago. I also did some cleanup of the hulu embeds to fix the problem (with Shakugan no Shana and others) where different seasons were "merged" as a single series on ANN. So everything should be good with the videos now.
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Artfan



Joined: 16 Jan 2011
Posts: 9
PostPosted: Tue Sep 11, 2012 7:16 pm Reply with quote
Dan42 wrote:
It looks like the CR embeds were fixed a little while ago. I also did some cleanup of the hulu embeds to fix the problem (with Shakugan no Shana and others) where different seasons were "merged" as a single series on ANN. So everything should be good with the videos now.


Thank you
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nbahn



Joined: 14 Dec 2006
Posts: 1314
Location: Now in Great Lakes region
PostPosted: Tue Sep 11, 2012 7:39 pm Reply with quote
Artfan--
With all due respect, exactly what is your point?
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Artfan



Joined: 16 Jan 2011
Posts: 9
PostPosted: Thu Sep 13, 2012 12:32 pm Reply with quote
nbahn wrote:
Artfan--
With all due respect, exactly what is your point?


Hm, the Subject field does not find it's way into the thread... What I had said was, Thank you.
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Keonyn
Moderator


Joined: 25 May 2005
Posts: 5202
Location: Coon Rapids, MN
PostPosted: Thu Sep 13, 2012 2:43 pm Reply with quote
Artfan wrote:
nbahn wrote:
Artfan--
With all due respect, exactly what is your point?


Hm, the Subject field does not find it's way into the thread... What I had said was, Thank you.


Yeah, it doesn't really. Unless the post is the opening post for a thread, the subject line pretty much gets lost. Although, when replying in a thread, if you look at the "Topic review" underneath the text editor, post subjects actually do show in there, but they do not in the standard thread view.

I moved the thank you down in to your actual post for ya.
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Gling42



Joined: 17 Nov 2012
Posts: 2
PostPosted: Sat Nov 17, 2012 7:15 pm Reply with quote
I hope this is the right place to ask, if not sorry Razz
I recently began watching Girls und Panzer on CrunchyRoll, but they wanted paid membership past a certain episode so I signed up here. The only problem is every single episode when I want to watch it just comes up with a blank grey screen, except for one time where a brief message about Flash Player flicked onto the screen for an instant. I'm in New Zealand, so could it be an issue of location?
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Tempest
ANN Publisher & CEO


Joined: 29 Dec 2001
Posts: 8202
Location: Do not message me for support.
PostPosted: Sun Nov 18, 2012 10:13 pm Reply with quote
Two questions:

1) Do you have the same problem when watching from Crunchyroll.com ?
2) Is your Flash Player up-to-date ? (check here: http://www.adobe.com/software/flash/about/ )
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Gling42



Joined: 17 Nov 2012
Posts: 2
PostPosted: Mon Nov 19, 2012 12:32 am Reply with quote
Nope, no problems recently watching videos on CrunchyRoll and I'm watching from Google Chrome, Flash Player version 11,5,31,2 the most up to date version...
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thesnowman



Joined: 14 Dec 2012
Posts: 2
Location: Romania
PostPosted: Fri Dec 14, 2012 4:30 am Reply with quote
Hi,

I can't watch any full episodes of Polar Bear Cafe because in the player only a 2 minutes version is loaded. I tried loading episodes from other animes and it works without problems. Tried on both Chrome and Firefox, without AdBlock, cleaned temporary files..nothing.
Any suggestions?

Thank you
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Shiroi Hane
Encyclopedia Editor


Joined: 25 Oct 2003
Posts: 5187
Location: Wales
PostPosted: Fri Dec 14, 2012 8:22 am Reply with quote
Are you able to watch it on Crunchyroll where you are? I recall there used to be bug where if you accessed a title unavailable in your area via Google's cache it would let you watch the first couple of minutes for some reason.
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thesnowman



Joined: 14 Dec 2012
Posts: 2
Location: Romania
PostPosted: Sat Dec 29, 2012 9:35 am Reply with quote
Only two minutes also on Crunchyroll (for Polar Bear Cafe), but there it says
Quote:
This video requires a Premium Membership to watch in your region.
so I guess this is the underlying reason for ANN also. I guess I will have to find another way to see this series. Any tips are more then welcomed. Thanks for your help.
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Shiroi Hane
Encyclopedia Editor


Joined: 25 Oct 2003
Posts: 5187
Location: Wales
PostPosted: Sat Dec 29, 2012 11:27 am Reply with quote
If you had a premium account on Crunchyroll you should be able to watch the videos here if you are already logged into at the Crunchyroll end - at least that's the way it used to work when it was first introduced here; I always watch them directly on the crunchyroll site since the embeds are lower resolution.

There have been titles that were premium-only in the UK - it's harder to source ads outside the US and you get less impressions so sometimes the only way to get the licensor to agree to a region is to go prem only. Rob explained it on Twitter back when he was with Crunchy, but it's lost in the mists of time now - closest I can come up with is this.
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