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NeonAlley PS3 Issues

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Joined: 02 Mar 2013
Posts: 1
PostPosted: Sat Mar 02, 2013 4:51 am Reply with quote
(Hi, I'm new here ^^)

Sorry if this is in the wrong place or whatever, but I've searched everywhere for a solution to my problem and can't figure out what's going wrong.

I signed up for a NA membership a while ago to try it out, but didn't have enough time to watch so I did not continue to pay for the service. I decided to reactivate my membership tonight. My credit card information is entered correctly; It has already charged me for the month. But when I open the app on my PS3, I get the following:

"Your membership is currently associated with a different PSN user ID. Please visit to update your account."

So I check it out, and on my account page it shows that I have no devices associated with my account. I can't find any way to change which PSN ID NeonAlley is linked to..don't even have another ID that it could possibly be associated with. Confused

Any help is appreciated, thanks.
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