Forum - View topic
Why can't I add information to the encyclopedia?




Anime News Network Forum Index -> Site-related -> Bugs & Technical Questions
View previous topic :: View next topic  
Author Message
KowKow



Joined: 03 Dec 2011
Posts: 6

PostPosted: Thu Mar 27, 2014 11:32 pm Reply with quote
I had forgotten my password, so I did have to reset it, using the reset email. Clicking on the email link seemed to work. Now when I try to add "non-anime roles" to an entry and click on "I know this", I keep getting a message saying "You must be logged in". I am logged in! So frustrating. Crying or Very sad What am I doing wrong?
Back to top
View user's profile Send private message
Shiroi Hane
Encyclopedia Editor


Joined: 25 Oct 2003
Posts: 6004
Location: Wales

PostPosted: Fri Mar 28, 2014 12:09 am Reply with quote
Try deleting your cookies and logging back in.
Back to top
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger MSN Messenger ICQ Number My Anime My Manga
KowKow



Joined: 03 Dec 2011
Posts: 6

PostPosted: Sat Mar 29, 2014 1:23 pm Reply with quote
That did not work. I deleted the cookies, even tried deleting everything, except my favorites. Got a popup saying the cookies were successfully deleted. Logged back out and then logged back in. I'm still getting the "You must be logged in" message when trying to update the encyclopedia entry. I'm using Internet Explorer 11.
Back to top
View user's profile Send private message
Shiroi Hane
Encyclopedia Editor


Joined: 25 Oct 2003
Posts: 6004
Location: Wales

PostPosted: Sat Mar 29, 2014 2:25 pm Reply with quote
Have you tried a different browser?

Can you post an example URL of a page where you are getting the error and if possible a screenshot.
Back to top
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger MSN Messenger ICQ Number My Anime My Manga
Display posts from previous:   
Reply to topic    Anime News Network Forum Index -> Site-related -> Bugs & Technical Questions All times are GMT - 5 Hours
Page 1 of 1

 


Powered by phpBB © 2001, 2005 phpBB Group