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New RightStufAnime.com

For those with login issues, login as normal. If it stays on the login page after loading, just click the RightStuf logo in the top left to take you back to the home screen. You should be logged in as normal and be able to browse your personal profile and settings.

RightStufTanukiMinion wrote:

If you're struggling to find the Weekly Specials and Daily Deals page, struggle no longer because you won't find them. Instead, we have partnered with several companies to bring you new fantastic discounts on items in our Mega Deals, and we will return with new specials next Thursday.

Please elaborate more on this. The only "Mega Deal" that I see is a DVD version of Deen's Fate/Stay Night. Where are the rest of the weekly specials or mega deals or whatever? The weekly specials was basically something I checked every week on the dot, and if that has been replaced by a single "mega deal" then I'm completely unsatisfied as a customer with that change.

Sohma_Curse wrote:

For those with login issues, login as normal. If it stays on the login page after loading, just click the RightStuf logo in the top left to take you back to the home screen. You should be logged in as normal and be able to browse your personal profile and settings.

I've seen a few people note this with Firefox. Will attempt Monday to replicate. Works ok with me in Chrome.

shawnek wrote:

Sohma_Curse wrote: For those with login issues, login as normal. If it stays on the login page after loading, just click the RightStuf logo in the top left to take you back to the home screen. You should be logged in as normal and be able to browse your personal profile and settings. I've seen a few people note this with Firefox. Will attempt Monday to replicate. Works ok with me in Chrome.

Yes, I was in Firefox latest build. Switched to IE (soon to be Edge, oh MS ) and did not have the issue. Do have an issue with lists in both browsers. I pulled up merchandise in FF and opened a few tabs and saved 2 items to "My list". On going into my Account and looking at Product Lists I find that I now have 2 "My list". It seems that neither of them can be deleted. I hesitate to add anything to those lists from a product page in fear of creating another non-deletable list. I made some new list categories in account for Anime, Manga, Merch, etc. moved the 2 items and began to repopulate my lists (not having fun with the search btw). When I go to add something from a product page to a list all of them show in reverse alphabetical order. Its a small detail but annoying. Also having to close the box after adding a product to a list is an unnecessary extra step. Its inefficient and should just say item added to list.

At this point I switched over to IE logged in without issue and now my lists are not showing up when I try to add them from a product page. If I go into my account they are there, but I can't add from a product page. Uh, looking at it doesn't seem like sorting by name in the lists works right either. Maybe its my PC that's weirding out? I'll try it on my laptop later and see if its the same.

Edit:
Being able to add products to lists is now working in FF (both Mac & PC) and Safari. However, login issue still remains in FF and happens in both Mac and PC. Also sorting by name still doesn't work and also still have 2 undeletable "My list"..

Also, on my current order, I miss the list where it says what's been reserved for me order. It makes me feel better to know what's in and once it's all in, I can usually guess that it'll ship soon.

If you go to your lists, and click edit, you can delete the lists.

Not sure what's up with Firefox here. I have someone looking into this this morning.

I also am NOT a fan of the new site, but will have to learn to adapt, I suppose...

One question I do have, Shawne, is how long do you estimate it will take to get all the customer data imported to the new system? I ask because when I try to sign in, and click "forgot password" as requested we do & enter my email address on the next screen to reset it, it tells me that that email address is not registered on the web store (and I have been a TRSI customer for at least a decade).

Granted, I do not have any current open orders & understand getting those people who do into the system first would be a priority, but I'd hate to have to make a new account should I want to order & have you guys have to merge them later.

Hope it's soon so I can see, for example, the order history and see if I like the change or like most everyone want the old order history listing back.

shawnek wrote:

If you go to your lists, and click edit, you can delete the lists. Not sure what's up with Firefox here. I have someone looking into this this morning.

Err, I don't think so. I can delete the ones that I made, but the ones that the site decided to make I can't. There is no edit to click next to them. And like I said originally it was only 1 list at first, but as I saved a second item from a product page it created a second "My list". This is why I said I stopped doing that and created personal lists from my account page which worked, but those 2 lists stayed. Maybe a picture will help.

classicalzawa wrote:

Also, on my current order, I miss the list where it says what's been reserved for me order. It makes me feel better to know what's in and once it's all in, I can usually guess that it'll ship soon.

I agree with this. It was convenient, and the lack of this feature is one of only two things that I really dislike about the new site. The other is the problem with searches returning way too many results, but it looks like that's being worked on, so I'm not too bothered by it.