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New RightStufAnime.com

Whelp, I'm done. First I visit the site in Palemoon, only to be greeted by a blank page until I adjusted the user agent to match Firefox's(despite them both being the same rendering engine under the hood). Then, when I go to find out which card I used to pay for an order, it turns out the only thing listed under "Payment information" is "Invoice: Terms Due on receipt" - only there's never been any talk of the payment information on the packing slip, the Download as PDF button isn't any better and the Receipts page is completely empty, no matter what date range I set.

After this transition, I didn't even touch the Viz sale and haven't really thought about the Sentai sale because, frankly, the couple of times I toyed with this new website have been nothing but an excercise in frustration. Now I go to get a bit of basic information and it's gotten no better at all - it's just as broke when you crapped it out on the world. The one reason I'm not cancelling my open order is due to Aniplex+ being made to order - but beyond that? I'm done.

Another issue I have discovered is that once you make a custom product list you can't delete or remove anything from it. This is a bit inconvenient and is just going to make them cluttered. (using Firefox)

Kruszer wrote:

Another issue I have discovered is that once you make a custom product list you can't delete or remove anything from it. This is a bit inconvenient and is just going to make them cluttered. (using Firefox)

I'm on FF too I'm not sure if you've tried this, but...its not very intuitive but after putting a check next to the item you want to delete you then go to Add Items to Cart and its a drop down menu which you then select Remove Items. If you've already tried that then maybe its your version of FF perhaps? I'm on 39 and didn't have that problem on 38 either.

The not being able to login directly with Firefox is still an issue. I still have to go back to front page to access account after the login page.

One-Eye wrote:

The not being able to login directly with Firefox is still an issue. I still have to go back to front page to access account after the login page.

EDIT: Tried it today and it's been fixed. The login also successfully redirects you afterward as well.

I'm not sure on this one. Are these historical orders or open ones? If you can't send me some details, I am happy to look into this for you. We are working on many issues, and your feedback so I can look into these helps us fix things.

shawnek wrote:

I'm not sure on this one. Are these historical orders or open ones? If you can't send me some details, I am happy to look into this for you. We are working on many issues, and your feedback so I can look into these helps us fix things.

Orders placed on the old site.

I was a bit disappointed that links I had archived to items on the old site do not redirect to the corresponding items on the new site. You have to go and search for the item from scratch.

It's not always easy to support backward-compatibility, but it certainly helps a lot in the usability dimension.

Another issue I have discovered is that once you make a custom product list you can't delete or remove anything from it. This is a bit inconvenient and is just going to make them cluttered. (using Firefox)

I just got two "we're working on it!" emails for things that have already completed shipment to me... at least a few weeks ago at that.

classicalzawa wrote:

I just got two "we're working on it!" emails for things that have already completed shipment to me... at least a few weeks ago at that.

I just received one of those as well.

New items page is back (Preview)
http://www.rightstufanime.com/new-items

...Continuing to work on more, will post as we roll out.