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RHorsman



Joined: 13 Aug 2003
Posts: 151
Location: Loch Loman
PostPosted: Fri Oct 16, 2015 6:19 pm Reply with quote
Hi ANNtech! Trying to re-up my subscription, but I can't seem to complete the PayPal process. This is what's happening:

1) Go to Subscription page, click button.
2) Login to Paypal account.
3) Enter code for 2-factor identification for Paypal.
4) Loop back to PayPal login page, rather than checkout page to complete payment.

I've made successful Paypal payments elsewhere today, so I think the issue is on your end? Tired in both Chrome and Firefox, with same results. Sorry if I missed an existing post about this!
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10420
Location: Do not message me for support.
PostPosted: Sat Oct 17, 2015 11:19 am Reply with quote
Nope, this is the first report I've ever seen of this.

Hopefully this is just a one time quirk. I'll take care of you manually (not even 2 minutes work), and if someone else reports it, Dan will have to look into fixing it (??? hours of work).

Make a manual payment to [email protected], include in the message: "subscription renewal for RHorsman" and send make a post here.
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RHorsman



Joined: 13 Aug 2003
Posts: 151
Location: Loch Loman
PostPosted: Sat Oct 17, 2015 5:15 pm Reply with quote
Tried one more time today and it worked. Dunno what was going on Friday, but thanks for offering to handle manually.
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10420
Location: Do not message me for support.
PostPosted: Sat Oct 17, 2015 10:03 pm Reply with quote
No problem.

Glad it worked for you this time.
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