Forum - View topicResource intensive advertisements slowing down browser
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Gasero
![]() Posts: 939 Location: USA |
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I have recently been encountering advertisements on ANN that slow my internet browsing to a crawl.
One that I can remember is 'Ad by Tribal Fusion' and I think another is 'Ad by Seraplex'. These ads make browsing ANN not fun and the only way I've been able to stop them (temporarily) is by stopping Adobe Flash completely. |
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Tempest
![]() ANN Publisher ![]() Posts: 10419 Location: Do not message me for support. |
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Seracast is a new ad network on ANN, so we're definitely paying close attention to their ads. Do you remember if it was "Seracast" ? (We don't have an advertiser called Seraplex.) Was it a video ad? Tribal Fusion has been a long-time advertiser, so this was probably an anomaly and hopefully won't happen again. Can you describe the ad? What product or brand was being advertised? Was it a video ad ? Any other feedback you can give would be helpful... |
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Gasero
![]() Posts: 939 Location: USA |
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It was definitely Seraplex. I just saw the name again.
It was a video ad and my browser was so slow that I never got to see what was being advertised because the browser kept freezing up on me. |
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Tempest
![]() ANN Publisher ![]() Posts: 10419 Location: Do not message me for support. |
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Can you tell me about your system ?
Processor, amount of ram, OS version, browser and browser version ? You can find some of this here: http://supportdetails.com/ Either way this is an issue and we're going to get it fixed, but I want to see what kind of system(s) it is affecting. Can you take a screenshot of the ad next time it happens? We don't have an advertiser called Seraplex (we have seracast), so I need to figure out who this ad is for... |
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Gasero
![]() Posts: 939 Location: USA |
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My mistake, I was completely reading the name wrong for some reason (am I dyslexic?). The advertiser is Seracast.
My computer specifications: OS: Windows 10 64 bit RAM: 12 GB Processor: Intel Core i7 2.4 Ghz Browser: Firefox 46.0 When the advertisements start slowing down my computer, Adobe Flash starts consuming about 1,000,000 K of RAM, no joke. The advertisement never plays anything in Firefox. It just stays as a black screen (Update: I was able to get the advertisement to play and it was an ad for Walgreens). http://i1196.photobucket.com/albums/aa404/waynerro/ANN-seracast-advertisement_zpskbcbttgn.png ![]() |
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Tempest
![]() ANN Publisher ![]() Posts: 10419 Location: Do not message me for support. |
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Wow, and you've got a kick ass system. It isn't the case of an 18 year old compaq laptop dying under the strain of flash.
We're running that ad a lot actually, and you're the only person who is reporting these problems, so it seems to be specific to a limited number of people. I'll talk to Seracast and ask readers. In the meantime, I've sent you an invite for a 1-month subscription by PM. You left out one detail though, what version of Flash are you running ? -t |
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Gasero
![]() Posts: 939 Location: USA |
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Thank you. There's no need for a 1-month subscription offer, though. I'm just doing my duty as a concerned reader. It very well may be something I did on my end.
The flash version I am using is 21.0 I was able to capture a screenshot of my computer processes when the ad is running on ANN in my firefox browser. The screen shows flash using over 570,000 K of memory after letting the Seracast ad play for about 5 minutes. I think more memory gets used up as the ad keeps running. It's not as bad as it was 4 days ago because my browser doesn't freeze up anymore. http://i1196.photobucket.com/albums/aa404/waynerro/ANN-seracast-advertisement-02_zpseknrz9tg.png ![]() |
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Tempest
![]() ANN Publisher ![]() Posts: 10419 Location: Do not message me for support. |
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Hi Gasero,
Last night they made some changes to the unit. They reported to me that they've seen this problem before, but it's very random, they don't know why it affects some people and not others. So this means that they're kind of shooting in the dark with the adjustment. Let me know if the problem persists. -t |
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Brand
![]() Posts: 1028 |
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Actually, I've been having similar problems with ANN with my work computer. I was getting really terrible slowdown (and this is fairly new and powerful computer). The slow down has seemed to stop. But just now when I opened ANN it caused Firefox (46) to crash. I'm using Flash 21.0.-1. Crash Report.
This new vendor kind of makes me sad. I really liked that most of the ads on ANN were actually anime related. This is the only site that I have actually wanted to click on an ad. And in fact did so and bought something because of it. Now, it is just generic junk I don't care about. |
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Takkun4343
![]() Posts: 1493 Location: Englewood, Ohio |
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I agree, the Seracast ads are a real nuisance. Sometimes when I'm on this site, I like to have multiple tabs open at once, and more often than not, there's a Seracast ad playing in each tab, which slows my browser down and makes things really slow-moving and unproductive.
So yeah, I'm all for the video ads being removed and replaced with something that makes navigating the site not a hassle. |
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Brand
![]() Posts: 1028 |
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I'm having a script issue with the seracast ads. That is causing really bad slow down.
My computer specifications: OS: Windows 7 64 bit RAM: 16 GB Processor: Intel Core i7-2600 CPU @ 3.40 Ghz Browser: Firefox 46.0.1 |
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Tempest
![]() ANN Publisher ![]() Posts: 10419 Location: Do not message me for support. |
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Hi guys,
Thanks for the feedback. I'll have to look talk to Seracast about this. If need be we'll remove the ads. It's a pity, they help keep the lights on. -t Last edited by Tempest on Thu May 19, 2016 12:28 pm; edited 1 time in total |
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Gasero
![]() Posts: 939 Location: USA |
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An ironic thing is that I am less likely to watch an entire video ad than I am to read a static banner ad. The video is inversely effective.
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Tempest
![]() ANN Publisher ![]() Posts: 10419 Location: Do not message me for support. |
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Can you post the error message your browser is giving you? |
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Brand
![]() Posts: 1028 |
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I sent you a PM but here is the error code from the console and the pop up message I received.
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