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Tripple-A



Joined: 21 Feb 2017
Posts: 151
PostPosted: Thu Sep 12, 2019 9:23 pm Reply with quote
Since a few weeks (maybe months now) the site isn't displaying any pictures properly anymore, similar to this problem:
animenewsnetwork.com/bbs/phpBB2/viewtopic.php?t=3095889
I'm using IE 11 on Win 8.1, it's working with Chrome.
I've tried to delete cookies, cache etc. only thing I haven't tried yet is to uninstall and reinstall the browser, which honestly is too much of a bother imo.
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Tripple-A



Joined: 21 Feb 2017
Posts: 151
PostPosted: Fri Sep 13, 2019 6:47 pm Reply with quote
I've tried it on a different PC and also didn't get any pictures to load, it's probably a compatibility issue of the site, nothing I can fix on my end. I know of one other site (sankaku) that also stopped displaying any pictures on IE a few months ago and helpful as they are, they didn't care a bit.
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Tempest
ANN Publisher & CEO


Joined: 29 Dec 2001
Posts: 9618
Location: Do not message me for support.
PostPosted: Thu Sep 19, 2019 2:54 pm Reply with quote
Both PCs you tried it on were using the same browser & OS ?

Can you try the recommendation here: https://borncity.com/win/2017/05/05/windows-10-ie-11-doesnt-show-jpeg-images/
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Tripple-A



Joined: 21 Feb 2017
Posts: 151
PostPosted: Sun Sep 29, 2019 4:45 pm Reply with quote
No, one of the PCs has Win 8.1 and the other Win 7, but both have the same problem on IE.
I tried the solution in the link, but sadly it seems that it's a different problem.
The only thing I got so far is that it could have something to do with TLS 1.3.
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Tempest
ANN Publisher & CEO


Joined: 29 Dec 2001
Posts: 9618
Location: Do not message me for support.
PostPosted: Wed Oct 09, 2019 4:33 pm Reply with quote
So I've confirmed this problem with IE11 running on Windows 10. There are no images whatsoever on our ruby pages, but images work fine in the php apps.

The main menu also doesn't work, does it work for you ?

The problem is not TLS or Cloudflare related, I've tested it with a direct connection. I'm guessing it might be a CSS issue. We use a lot of CSS. Some of it might not be IE11 compatible.

I'll point the issue out to Dan, but since ie11 is a very deprecated browser (accounting for less than 1% of our traffic), unless it's a very easy fix, it probably won't get fixed, sorry.
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Tempest
ANN Publisher & CEO


Joined: 29 Dec 2001
Posts: 9618
Location: Do not message me for support.
PostPosted: Wed Oct 09, 2019 5:09 pm Reply with quote
Woo! We fixed it!
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Tripple-A



Joined: 21 Feb 2017
Posts: 151
PostPosted: Wed Oct 09, 2019 9:27 pm Reply with quote
Yes it works again, thank you very much ^^
I know I'm one of the very few still using IE, but I never liked Firefox to begin with and can't stand Chrome, I'm too used to IE to switch unless it's absolutely necessary.
Again thank you, not only for fixing it, but simply for caring about it Smile
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