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Photos in the Preview Guide don't load




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blizzerd



Joined: 28 Apr 2009
Posts: 3
PostPosted: Fri May 15, 2015 3:31 pm Reply with quote
For a while now I have not been able to view images in the seasonal preview guides, they are just blank boxes. I thought it was my computer or web browser, but I eventually tried to view the pages on different computers and with different browsers.

I usually use Chrome, Chrome Version 42.0.2311.135, and have tried it on Explorer, IE 11.0.9600.17801.

I haven't noticed this issue with any other sites.

Is there an issue with the site or is it a problem on my end?
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10420
Location: Do not message me for support.
PostPosted: Sat May 16, 2015 9:52 am Reply with quote
So on this page: animenewsnetwork.com/preview-guide/2015/spring/blood-blockade-battlefront/.87001

I assume the images you don't see are the screenshots that go with each review.

You see no images at all?
Do you see the rating stars?

When you tried on the different computers / browsers, you had the same result every time, right ?

We're you connected to the same network in those cases? Are you on a school network or corporate network ?

Does this image load ?

What if you click on this link? animenewsnetwork.com/thumbnails/max300x600/cms/preview-guide/87001/nbbb.jpg
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blizzerd



Joined: 28 Apr 2009
Posts: 3
PostPosted: Sat May 16, 2015 5:08 pm Reply with quote
Yes, the images that go with each review don't show up. The one you posted in your response doesn't show up and the one in the link didn't load.

The stars at top of the review pages do show up.

I have tried on different devices, with different browsers and on different networks. Home networks, public and I tried on my work network. None worked.

Here is a link to a screenshot of what I see.

https://drive.google.com/file/d/0B-D437CbuRS5a2tiQVczZFlLc0k/view?usp=sharing
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Touma



Joined: 29 Aug 2007
Posts: 2651
Location: Colorado, USA
PostPosted: Sat May 16, 2015 5:33 pm Reply with quote
blizzerd wrote:
the one in the link didn't load.

What did happen when you clicked on the link?
Did you get an error message?
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blizzerd



Joined: 28 Apr 2009
Posts: 3
PostPosted: Sun May 17, 2015 9:18 am Reply with quote
There was no error message. The page is completely blank in Chrome and Internet Explorer.
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Alan45
Village Elder



Joined: 25 Aug 2010
Posts: 9839
Location: Virginia
PostPosted: Sun May 17, 2015 10:58 am Reply with quote
I'm using IE 11 and I can see the graphics without any problem. It is probably not your browser and not the site. You might want to check your security settings in both your browser and in your antivirus program.
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10420
Location: Do not message me for support.
PostPosted: Mon May 18, 2015 9:12 am Reply with quote
But you can see this image (if you click on the link) ?
animenewsnetwork.com/thumbnails/cover400x200/cms/review/88157/whispered-words-3.jpg

It's being served the exact same way.

blizzerd wrote:
I have tried on different devices, with different browsers and on different networks. Home networks, public and I tried on my work network. None worked.


This is really weird.

To confirm:

Different networks
Different browsers
different computers

It seems to be a problem with you, as no one else is reporting it, but if the problem is being duplicated on multiple devices, it is very strange.

Have you tried this link: animenewsnetwork.com/thumbnails/max300x600/cms/preview-guide/87001/nbbb.jpg on more than one device / network ?

Is there anything in common between your sessions on the different devices such as:
1) Logged into Chrome and using the same Chrome profile
2) Logged into ANN
3) Logged into a VPN or Proxy
4) Using the same anti-adware or privacy software ?
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