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Japan Expo USA Revises Ticket Policy After Fan Response

posted on 2013-05-21 23:57 EDT

The organizers of the new "Japan Expo, 1st Impact" convention in Santa Clara, California announced on Tuesday that all tickets for the convention will allow re-entry. Fans had objected to an earlier version of the ticket policy that did not allow re-entry for most attendees.

On Monday, organizers released its initial ticketing details which mirrored the policy at Japan Expo Paris. In this earlier version of the ticket policy, standard one-day and three-day convention tickets did not allow re-entry into the convention. Con-goers who exit the convention would have had to purchase a new ticket to regain access to the event, while premium ticket holders had no restrictions.

Japan Expo's Facebook page wrote on Tuesday:

Hey everyone--After a sound beating with baguettes, management has dropped the one in/one out policy!

This policy was based on our French model, but we recognize the value of adapting to our market and being responsive to fan desires and needs :)

We really appreciate the time that everyone took to respond. We hope to see you all in a few short months, and don't forget registration opens shortly!

The convention is still offering 200 premium tickets that would have been the only ones to allow re-entry to the event. Premium tickets still list access to the convention at 8:30 a.m. (30 minutes prior to regular attendees), seven event "fast passes," a dedicated reception desk to answer questions, extra chances for signing sessions, three free bag checks, and gifts from Japan Expo and its partners. These privileges are not available to standard one-day and three-day ticket holders.


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