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Crunchyroll Cites Internal System Problems Regarding Subtitles for Fall 2025 Anime

Some of Crunchyroll's subtitles for new anime from the fall 2025 season have changed in terms of typesetting, font, and size. Continuing anime do not appear to be affected.

ANN reached out to Crunchyroll regarding its subtitles, and a spokeperson responded with the following statement:

Over the past few days, some users experienced delays in accessing the content they wanted and subtitle issues across certain series. These were caused by internal system problems — not by any change in how we create subtitles, use of new vendors or AI. Those internal issues have now been fully resolved.

Quality subtitles are a core part of what makes watching anime on Crunchyroll so special. They connect global fans to the heart of every story, and we take that responsibility seriously.

Thank you for your patience. We're committed to continuing to deliver the authenticity, quality, and care that fans deserve.

Many people on social media had speculated in the last week that Crunchyroll had switched from Aegisub to Israel-based OOONA for subtitles starting with the fall 2025 anime season. ANN asked Crunchyroll about whether the company previously used Aegisub and switched to OOONA, but the company only gave ANN the above statement from a company spokesperson, and did not comment on what subtitle program it has used in the past or is currently using.

The company recently announced the titles it is streaming for the fall 2025 anime season.

Crunchyroll laid off a number of employees in August. In addition, some employees expanded their scope, and others got new role assignments. Crunchyroll also revealed plans to build engineering hubs in the U.S., Mexico, and India "to spark innovation and fuel transformation."

Crunchyroll is an independently operated joint venture between U.S.-based Sony Pictures Entertainment and Japan's Aniplex. Sony Pictures Entertainment and Aniplex's Sony Music Entertainment (Japan) parent are both in turn subsidiaries of Tokyo-based Sony Group.

Sony's Funimation Global Group completed its acquisition of Crunchyroll from AT&T on August 9, 2021, after the company first announced the acquisition in December 2020. The purchase price was US$1.175 billion, and the proceeds were paid in cash at closing. Funimation's home video releases are now listed under Crunchyroll.

Sources: Email correspondence, Anime by the Numbers (Miles Atherton, Leah Tahmassian, Klaudia Amenábar, Chloe Catoya)