CPM Statement about Slayers DVD audio problems

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Justin Sevakis has posted on the Anime on DVD forum CPM's official announcement / responce regarding the Slayers DVD audio problems. CPM acknowleges that their is a problem playing the Japanese Audio track on Dolby Digital 5.1 systems. According to CPM this is due to the fact that the DVD was mastered for Dolby Stereo and that the issue is not present if and when the DVD player is set up properly (see below). Therefore, CPM has no intention of replacing the disks at this time.

Customer responces however contradict this issue stating that there is still an audio distortion when the disks are played in a Dolby Stereo environement.

Entire announcement:

There have been several issues raised among early buyers of The Slayers DVD boxed set regarding the quality of the original Japanese audio track. Some customers reported problems playing the Japanese audio with their current configurations. These discs were authored to play correctly in Dolby Digital Stereo, as clearly noted on all packaging and promotional materials. Viewers opting to watch these discs on other types of systems for which the discs were not intended may experience some issues, as follows:

Due to the unusual nature of this issue, the symptoms experienced by the viewer will vary depending on their audio system. Those watching the program on a standard Stereo television will not experience any problems, while those with a Monaural television will notice a decreased program volume for the Japanese language tracks only. Home theater owners with a Pro-Logic 5.1-channel surround system will experience acceptable audio originating from the rear speakers. A chart listing configurations and the resulting experience can be found below.

Again, this problem affects ONLY the Japanese language tracks; those listening to the English dubbed version will not notice any problems, regardless of their configuration.

When played on a normal Stereo unit, the Japanese audio will play normally. As the discs were intended to be played on Stereo equipment, this is the configuration we optimized.

Other upcoming boxed sets from Central Park Media, including The Slayers Next and Record of Lodoss War: Chronicles of the Heroic Knight, have been tested and have been found to be free from this issue.

English version:
Mono - no issues
Stereo - no issues
Pro-logic - no issues
DVD-ROM - no issues

Japanese version:
Mono - low volume
Stereo - no issues
Pro-logic - Rear speakers predominate over front speakers
DVD-ROM - If mono, low volume; if stereo, no issues

Central Park Media appreciates your business, and hopes that you will continue to enjoy The Slayers as well as the rest of our products in the future.

Justin Sevakis
Production Dept., Central Park Media

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