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Help: Site's pages are blank.




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BGMaxie



Joined: 28 Nov 2009
Posts: 52
PostPosted: Mon Sep 16, 2019 10:09 am Reply with quote
I can browse the main site and forums normally, but once I load articles, the pages are full white and remain white no matter how much I refresh.

What's the problem?
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Tempest
ANN Publisher & CEO


Joined: 29 Dec 2001
Posts: 9618
Location: Do not message me for support.
PostPosted: Wed Sep 18, 2019 12:07 pm Reply with quote
This sounds like a temporary problem, is it still affecting you ?
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BGMaxie



Joined: 28 Nov 2009
Posts: 52
PostPosted: Wed Sep 18, 2019 5:50 pm Reply with quote
Seems like it's subsided for now. Can't say if it won't happen again tho.
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Szaer



Joined: 04 Jan 2018
Posts: 3
PostPosted: Fri Sep 20, 2019 8:13 pm Reply with quote
This has been happening to me too recently. Its been happening pretty randomly whenever I try to look at an article or even the comments sections.
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Tempest
ANN Publisher & CEO


Joined: 29 Dec 2001
Posts: 9618
Location: Do not message me for support.
PostPosted: Thu Sep 26, 2019 11:03 pm Reply with quote
Could you describe it a bit more? Is the entire page blank, or only the article section?
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Szaer



Joined: 04 Jan 2018
Posts: 3
PostPosted: Fri Sep 27, 2019 4:50 am Reply with quote
It was the exact same problem as the person above, the pages were completely white. I was able to solve the problem though by clearing the 30 something cookies from ANN.
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Tempest
ANN Publisher & CEO


Joined: 29 Dec 2001
Posts: 9618
Location: Do not message me for support.
PostPosted: Wed Oct 09, 2019 4:17 pm Reply with quote
Thanks Szaer! At least now we have an idea of where to look.

Ugh. The site only creates a few cookies. The rest are ad-network created. Those ad-network cookies aren't likely to be the problem.

If this happens to anyone again, can you try deleting cookies one-by-one and let me know which one caused the problem ? (Sorry, I know that's a lot to ask)
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