Forum - View topicNEWS: Final Fantasy XIV Game Suspends Shipments, Digital Sales, Free Trial Due to Congestion
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Vanadise
 Posts: 497 |
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The problem is not as simple as "throw more servers at it". Even setting aside the inherent difficulties of parallelizing computations across multiple servers, their problems are not CPU-bound. Everybody logged in on a specific server is interacting in the same areas; nobody is going to have a good time if suddenly a thousand more PCs are crammed into the same area that everybody else is playing in. Limiting how many people can be logged in at once is important to make sure the people who are logged in can actually have fun. Adding new servers means adding more worlds, but that also doesn't fix the problem, and doing it recklessly it causes more problems long term. The people who have characters on existing worlds generally don't want to move; some of them would be willing to move over time, but it's a slow transition that doesn't solve the immediate problem. New players would flood new worlds, which is fine at first, but not all of them are going to stick with the game; in a few weeks or months, when demand has died down and traffic is back to normal, now those new worlds are ghost towns and SE has to decide whether they want to keep paying for mostly-empty servers or whether they want to force all of those players to move to other worlds, which makes everybody unhappy. Adding more worlds needs to be done slowly, not as an attempt at a quick fix. Prioritizing their existing, paying customers is basically the best thing they can do right now. After the post-expansion rush has died down, they'll have a better idea of what their long-term traffic will be like and can add new worlds as necessary. |
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fuuma_monou
 Posts: 1817 Location: Quezon City, Philippines |
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Did you miss the recent AWS outage? |
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FunkyDude88
 Posts: 108 |
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The trick is to log in early in the morning before all the queues... and then stay on.
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Lotus Viridis
Posts: 44 |
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It seems you might not know the full story or have been keeping up with the status of the game these last few months. First off, they've gone into pretty specific detail into the pains of acquiring semiconductors as well as the difficulties of on-site server visits by their staff due to covid traveling restrictions. They've been very candid about this well before endwalker launched. Second off, none of this growth was anywhere near projected. A pandemic combined with the WoW exodus and streamer growth all caught them off guard, and they've been playing catch up ever since. Thirdly, yoshi-p never really words it like "success" he sees all this as an inconvenience. It's journalists that are choosing to frame it as such, and while I'm sure yoshi-p realizes that more players means more money, his emphasis is on that this is a problem and he's illustrating every aspect of it from the source, to their methods of fixing, and continued reports on the situation almost daily since endwalker launched. There's nothing really odd about it to me. This was all predicted, and forewarned, so nothing here is really surprising. |
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liatris
Posts: 56 |
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Yes, Japan has a track record of using Amazon Aurora for relatively new productions such as Mario Kart Tour. And as a comparison, Amazon's New World uses AWS but failed to launch. They didn't seem to understand the basic logic of MMOs. Japan is not alone in this. Today's AAA games are not so easy to make because the cost is insanely high. |
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whiskeyii
 Posts: 2247 |
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As someone on East Coast time, that's pretty much all that's available to me. Once it gets closer to 11AM, all bets are off. (Though it does feel a little bit like cheating.) |
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Emerje
 Posts: 7339 Location: Maine |
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I play in the evening and overnight, I just figure out when I want to play and start logging in around an hour early.
Emerje |
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yuna49
 Posts: 3804 |
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I don't understand why they maintain their own server farms rather than subcontracting with a major cloud provider like Amazon. Then they could spin up additional servers as needed. My guess is that Japanese firms like Square Enix don't think like this. They want all their IP on servers they maintain for fear of piracy. Moving my servers to the cloud was one of the best decisions I've ever made. No more worrying about power outages or disk failures or any of the other problems that can plague a physical server. |
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