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Old Video Troubleshooting


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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3788
Location: Montreal
PostPosted: Fri Mar 04, 2011 1:38 am Reply with quote
Shiroi Hane wrote:
Calathan wrote:
The ads in the episodes seem to pretty consistantly start a couple seconds earlier than they should, often interrupting lines of dialoge. For most of the ads, the last couple of seconds of both video and sound that should have been before the ad will come after the ad.

Out of interest, is this all videos or just FUNimation's? Their Youtube videos have exactly the same problem.

Hmm, is it possible that the ad timecodes do not take into account the 2-second Funimation logo displayed at the beginning?
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jsevakis
Former ANN Editor in Chief


Joined: 28 Jul 2003
Posts: 1684
Location: Los Angeles, CA
PostPosted: Fri Mar 04, 2011 3:25 am Reply with quote
Dan42 wrote:
Hmm, is it possible that the ad timecodes do not take into account the 2-second Funimation logo displayed at the beginning?

I suppose it's possible, but all the episodes come with that grafted in -- I don't add anything to Funimation videos. So if they're not factoring that in, it's a systematic problem on their part.
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Calathan
Subscriber



Joined: 27 Aug 2005
Posts: 9112
PostPosted: Fri Mar 04, 2011 8:49 am Reply with quote
jsevakis wrote:
The ad breaks are supplied to us by Funimation for the most part, so please tell me which series you're having those issues with and I'll take a look, and if necessary, bug them. Smile

Segaguy99, could you please PM me with the version of Flash you're using? Thanks.


I'm sure the ad break problem happens with every episode I've watched here of Rideback and Birdy the Mighty Decode. I think those are the only things I've watched here recently that use ANN's video player, so I don't know if other titles are affected. However, I've also been watching Fullmetal Alchemist: Brotherhood here (which is from Hulu using their video player), and that doesn't have this problem.
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Shiroi Hane
Encyclopedia Editor


Joined: 25 Oct 2003
Posts: 7580
Location: Wales
PostPosted: Fri Mar 04, 2011 12:48 pm Reply with quote
Interestingly, it happened to be Rideback and Birdy that I was watching on Youtube recently with the same issue. The FUNi logo is longer than 2s though isn't it? Hang on, the person who made it uploaded a copy to Youtube.. http://www.youtube.com/watch?v=Fzi4qliOLCo - 12 seconds.
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fstony



Joined: 05 Dec 2010
Posts: 10
PostPosted: Sun Mar 13, 2011 7:35 pm Reply with quote
Had trouble here:
animenewsnetwork.com/video/12010/

Sometimes the ads load, sometimes they don't. The video doesn't load. I had trouble with previous episodes of this series, but they didn't stymie me. Turning off the Norton firewall didn't fix it.

Once, but only once, I got this Error:
An Error Has Been Encountered
While Trying To Retrieve Data From animenewsnetwork.com/video/12010/ad/9912-1702-1300062152/adconfig.xml7290

Break Media & Gorilla Nation

IE8, XP, Pentium 4, (Does not seem to be problem with computing power, something I used to get at hulu.)

Your flash test link gives: Error returned: 404

Tracing route to flash.edgecast.net [206.130.100.61]
over a maximum of 30 hops:

1 25 ms 39 ms 39 ms c-69-250-24-1.hsd1.md.comcast.net [69.250.24.1]

2 26 ms 29 ms 29 ms xe-4-0-0-0-sur01.newtowson.md.bad.comcast.net [6
8.85.80.45]
3 38 ms 34 ms 35 ms xe-6-1-3-0-ar04.whitemarsh.md.bad.comcast.net [6
8.85.115.33]
4 33 ms 31 ms 37 ms be-99-ar03.whitemarsh.md.bad.comcast.net [68.85.
61.86]
5 25 ms 29 ms 29 ms pos-3-6-0-0-cr01.newyork.ny.ibone.comcast.net [6
8.86.93.89]
6 27 ms 29 ms 39 ms pos-0-1-0-0-pe01.111eighthave.ny.ibone.comcast.n
et [68.86.87.170]
7 36 ms 79 ms 29 ms te7-2.ccr02.jfk05.atlas.cogentco.com [154.54.12.
181]
8 21 ms 25 ms 30 ms te0-1-0-5.ccr21.jfk02.atlas.cogentco.com [154.54
.2.85]
9 58 ms 59 ms 59 ms te0-4-0-0.ccr21.ord01.atlas.cogentco.com [154.54
.43.94]
10 68 ms 69 ms 69 ms te0-0-0-3.ccr21.mci01.atlas.cogentco.com [154.54
.2.217]
11 118 ms 119 ms 120 ms te4-4.mpd02.den01.atlas.cogentco.com [154.54.7.1
30]
12 107 ms 129 ms 109 ms te8-2.ccr01.slc01.atlas.cogentco.com [154.54.45.
45]
13 117 ms 119 ms 119 ms 38.104.174.62
14 115 ms 102 ms 120 ms pub-192-41-0-109.center7.com [192.41.0.109]
15 136 ms 112 ms 119 ms pub-192-41-0-30.center7.com [192.41.0.30]
16 117 ms 139 ms 119 ms pub-192-41-11-210.center7.com [192.41.11.210]
17 118 ms 119 ms 110 ms 206.130.126.65.west-datacenter.net [206.130.126.
65]
18 108 ms 119 ms 110 ms mossfordistrict10.com [206.130.100.61]

Trace complete.


Last edited by fstony on Sun Mar 13, 2011 7:46 pm; edited 1 time in total
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tuxedocat



Joined: 14 Dec 2009
Posts: 2183
PostPosted: Sun Mar 13, 2011 7:43 pm Reply with quote
fstony wrote:
Had trouble here:
animenewsnetwork.com/video/12010/

Sometimes the ads load, sometimes they don't. The video doesn't load. I had trouble with previous episodes of this series, but they didn't stymie me. Turning off the Norton firewall didn't fix it.

Once, but only once, I got this Error:
An Error Has Been Encountered
While Trying To Retrieve Data From animenewsnetwork.com/video/12010/ad/9912-1702-1300062152/adconfig.xml7290

Break Media & Gorilla Nation

IE8, XP, Pentium 4, (Does not seem to be problem with computing power, something I used to get at hulu.)

Tracing route to flash.edgecast.net [206.130.100.61]
over a maximum of 30 hops:

1 25 ms 39 ms 39 ms c-69-250-24-1.hsd1.md.comcast.net [69.250.24.1]

2 26 ms 29 ms 29 ms xe-4-0-0-0-sur01.newtowson.md.bad.comcast.net [6
8.85.80.45]
3 38 ms 34 ms 35 ms xe-6-1-3-0-ar04.whitemarsh.md.bad.comcast.net [6
8.85.115.33]
4 33 ms 31 ms 37 ms be-99-ar03.whitemarsh.md.bad.comcast.net [68.85.
61.86]
5 25 ms 29 ms 29 ms pos-3-6-0-0-cr01.newyork.ny.ibone.comcast.net [6
8.86.93.89]
6 27 ms 29 ms 39 ms pos-0-1-0-0-pe01.111eighthave.ny.ibone.comcast.n
et [68.86.87.170]
7 36 ms 79 ms 29 ms te7-2.ccr02.jfk05.atlas.cogentco.com [154.54.12.
181]
8 21 ms 25 ms 30 ms te0-1-0-5.ccr21.jfk02.atlas.cogentco.com [154.54
.2.85]
9 58 ms 59 ms 59 ms te0-4-0-0.ccr21.ord01.atlas.cogentco.com [154.54
.43.94]
10 68 ms 69 ms 69 ms te0-0-0-3.ccr21.mci01.atlas.cogentco.com [154.54
.2.217]
11 118 ms 119 ms 120 ms te4-4.mpd02.den01.atlas.cogentco.com [154.54.7.1
30]
12 107 ms 129 ms 109 ms te8-2.ccr01.slc01.atlas.cogentco.com [154.54.45.
45]
13 117 ms 119 ms 119 ms 38.104.174.62
14 115 ms 102 ms 120 ms pub-192-41-0-109.center7.com [192.41.0.109]
15 136 ms 112 ms 119 ms pub-192-41-0-30.center7.com [192.41.0.30]
16 117 ms 139 ms 119 ms pub-192-41-11-210.center7.com [192.41.11.210]
17 118 ms 119 ms 110 ms 206.130.126.65.west-datacenter.net [206.130.126.
65]
18 108 ms 119 ms 110 ms mossfordistrict10.com [206.130.100.61]

Trace complete.


I have the same problem with this episode. Tried it in 2 different browsers. Won't load, though the ads sometimes do.
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tuxedocat



Joined: 14 Dec 2009
Posts: 2183
PostPosted: Mon Mar 14, 2011 2:43 am Reply with quote
to follow up on animenewsnetwork.com/video/12010/

the video will load in 360p. Won't load in 480p. It's watchable, I guess... but you really notice a difference after watching in 480. I noticed I didn't get any ads or ad breaks at all when viewing in 360p. Is this because I bought the series package? I would think it should still serve me ads since it is supposed to be general access. Confused
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tuxedocat



Joined: 14 Dec 2009
Posts: 2183
PostPosted: Tue Mar 15, 2011 6:08 pm Reply with quote
Hello again. First episode 4, now episode 12 of Our Home's Fox Deity will not load in 480p. Kind of frustrating for those of us who actually paid for the premium. Makes me go Sad

edit: sure is lonely in here....

Crying or Very sad
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jsevakis
Former ANN Editor in Chief


Joined: 28 Jul 2003
Posts: 1684
Location: Los Angeles, CA
PostPosted: Tue Mar 15, 2011 8:37 pm Reply with quote
I've re-uploaded Ep4 and Ep12 HQ versions. Please try them now and see if they work. Thanks, and sorry for the inconvenience!
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tuxedocat



Joined: 14 Dec 2009
Posts: 2183
PostPosted: Thu Mar 17, 2011 4:07 pm Reply with quote
Our Home's Fox deity is not loading at all. not even in 360p now. I've tried with two browsers. It is acting like I didn't pay the premium, which I did.

I have been trying to load episodes 15 and up. no luck

Is there a problem on my end? I'm logged in and everything, and I also was able to access episodes 15 through 18 a couple of days ago just fine. I don't know what it could be...

also Justin, I tried to send you a private mail about this but my pms won't even go through.
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fstony



Joined: 05 Dec 2010
Posts: 10
PostPosted: Sat Mar 19, 2011 8:02 am Reply with quote
Episode 4 works fine now.
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Thunder-



Joined: 12 Jan 2011
Posts: 1
PostPosted: Thu Mar 24, 2011 11:07 am Reply with quote
Baccano episode 15 isn't starting. I clicked on the little circles and the ads worked, but the video won't start. The episodes before and the episode after seem to work.
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tuxedocat



Joined: 14 Dec 2009
Posts: 2183
PostPosted: Fri Mar 25, 2011 4:23 am Reply with quote
When I try to load Toradora episode 4, I get this message:

An Error Has Been Encountered
While Trying To Retrieve Data From http://hwcdn.net/t3j2s6w9/fms/anime/toradora/toradora_s04_lq.mp4.smil?e=1301131286&t=5ea2362f4002b962aaf3772b0c4d4374&dopproto=rtmpe6976
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sideburnz



Joined: 18 Dec 2005
Posts: 1
PostPosted: Sat Apr 02, 2011 7:09 pm Reply with quote
animenewsnetwork.com/video/9665/#play-1

The ad keeps playing every few seconds when I try to watch the first episode of Fruits Basket. Tried on both Chrome and Firefox.
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jsevakis
Former ANN Editor in Chief


Joined: 28 Jul 2003
Posts: 1684
Location: Los Angeles, CA
PostPosted: Mon Apr 04, 2011 7:55 pm Reply with quote
sideburnz wrote:
animenewsnetwork.com/video/9665/#play-1

The ad keeps playing every few seconds when I try to watch the first episode of Fruits Basket. Tried on both Chrome and Firefox.

Yikes! Not sure what happened, but somehow we had like 3 ads running in the first minute. Fixed.
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