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NEWS: Funimation Addresses Audio Issues on Code Geass R2 Release

While I generally would say to be happy you are getting a physical release with an uncut dub at all, this case is different. I use the Funi site for streaming and news. I will use BoA's MyAnimeList blog before deciding to do buy a boxset.

We are sorry to hear that your copy of Code Geass: Lelouch of the Rebellion R2 Season Two set was affected by the recent audio issue. We are working towards a solution and should have replacement discs available within 6-8 weeks. If you would like to ensure that you receive a replacement when they become available, please respond to this e-mail with the following information:

Ah, just checked AoA's page, and it's like that too, weird. I don't use Facebook much to begin with so... So I guess FUNi didn't do that, but if they did, that'd just further be throwing salt in the wounds of the disgruntled fans.

[Edit]Someone just told me on Twitter Sentai's page is unaffected, so that makes it even weirder.

Well, fortunately, Funimation has now confirmed that they're going to be replacing the discs. I e-mailed them asking for replacement discs, and this was part of their response:

Quote:

We are sorry to hear that your copy of Code Geass: Lelouch of the Rebellion R2 Season Two set was affected by the recent audio issue. We are working towards a solution and should have replacement discs available within 6-8 weeks. If you would like to ensure that you receive a replacement when they become available, please respond to this e-mail with the following information:

Kalessin wrote:

Well, fortunately, Funimation has now confirmed that they're going to be replacing the discs. I e-mailed them asking for replacement discs, and this was part of their response: Quote: We are sorry to hear that your copy of Code Geass: Lelouch of the Rebellion R2 Season Two set was affected by the recent audio issue. We are working towards a solution and should have replacement discs available within 6-8 weeks. If you would like to ensure that you receive a replacement when they become available, please respond to this e-mail with the following information:

Got that email last night too. Sent the relevant information, so hopefully in 6-8 weeks I'll be getting some sort of notification about my new copies. Ideally they'll make a mass social media post, or a press release when the time comes.

I don't think I saw anyone asking this, but how do I identify if my CE set has this defect? Like Scottran7, I don't hear anything out of the ordinary and my PC also identifies the track to be 2.0 Dolby. I can't find a way to check this with my other Bluray players though.

I won't be watching the dub version so I'm probably never going to notice unless I know what to specifically listen for to check.

CostlyAxis wrote:

I don't think I saw anyone asking this, but how do I identify if my CE set has this defect? Like Scottran7, I don't hear anything out of the ordinary and my PC also identifies the track to be 2.0 Dolby. I can't find a way to check this with my other Bluray players though. I won't be watching the dub version so I'm probably never going to notice unless I know what to specifically listen for to check.

All of the sets are affected, every single one because this is an authoring issue. Every single disc, DVD, BD no matter what release of S2 is affected. Also watch these videos.
https://www.youtube.com/watch?v=8BvyeDXsZ10
https://www.youtube.com/watch?v=OCQzTA8sE7k

Can someone please tell me where the codes are located that they want us to send in? Is it on the CE artbox, Blu-ray case, or the box that it was shipped to me in? If it is located on the box everthing was shipped to me in then that really sucks for me. I threw that away shortly after I got everything. They are asking for 1 code and if you don't have it they are asking for a pic with the Code Geass Blu-ray and a sheet of paper with your name, email, and some code that is suppsed to be before all rights reserved. But wherever it says all rights reserved anywhere on my Code Geass stuff it doesnt start with the letters they say that it is suppsed to start with. Also I got my CE set from Rightstuf and I am not sure if it would have the same codes they want if it is on the shipping box. Any help that someone on the forums can give in helping me locate where to find the codes that Funimation needs will be greatly appreciated. I emailed Funi for help but have yet to get a response. Thanks to everyone in advance for your time and effort in helping this idiot get this sorted out.