Forum - View topicANNCast - Saved You a Kleck
|
Goto page Previous 1, 2, 3, 4 Note: this is the discussion thread for this article |
| Author | Message | |||
|---|---|---|---|---|
|
CandisWhite
Posts: 282 |
|
|||
Kleckbait- Oct. 3, 2014 A Shawne Thing- Jan. 22, 2011 Right Stuffed- Dec. 10, 2009 |
||||
|
||||
|
Torrin
Posts: 16 |
|
|||
|
Thank you very much.
|
||||
|
||||
joepz
 Posts: 10 |
|
|||
|
I certainly wish I could have listened to the ANNCast live, instead of being at work. I'd have loved to ask Shawn K some questions about the new TRSI website.
Over the years, I've spent over 100 grand at TRSI if I spent a nickel, so I obviously enjoy ordering from them. But the new site has been a disaster for me in several ways... I had a habit of placing at least one pre-order a month, and I'd go through the entire list of pre-order items. If I selected one, I'd get the product page, with a banner across the top if I'd already ordered it, and the order number. I'd have pre-orders with 25 or more items. You's also get this banner if just browsing the store and selected an item. Now, selecting an item gives you nothing. No way of knowing if you have it on a pre-order, or you've already purchased it and it's in the "giant-stacks-of-anime-waiting-to-be-watched." In addition, no items from a pre-order will be shipped until EVERY item is available for shipment, so where is the incentive to even place a pre-order anymore? I won't even get into the nightmare of trying to view existing orders at the TRSI site. If Magellan had to navigate like this, the earth would still be flat! I ended up having to cancel a half-dozen pre-orders, and re-order the items in small groups based on their release dates. And now, I won't even pre-order anything anymore. The trickle-down effect of this is that I'm no longer pre-ordering everything willy-nilly, based on whether or not I THINK I'll like it, or will ever get to see it. Perhaps this is a good thing. 
|
||||
|
||||
lem
 Posts: 734 Location: Land of trying to figure sht out |
|
|||
perhaps you've already seen it? anyway, to increase your odds of a response from Mr. Kleckner or that of a company rep, there's also this ANN thread that everyone has been asking questions and providing feedback regarding the "update to the site": New RightStufAnime.com |
||||
|
||||
|
joepz
Posts: 10 |
|
|||
No, hadn't seen that at all. Thanks!!! |
||||
|
||||
enurtsol
 Posts: 14773 |
|
|||
|
We like the new website, except for one big thing - the past Order History list.
We've had some correspondence with Rightstuf about it that goes something like this:
|
||||
|
||||
Alan45
 Village Elder Posts: 9853 Location: Virginia |
|
|||
|
@enurtsol
Here I thought I was disorganized because I have trouble keeping anime and manga spreadsheets up to date. I can't imagine not knowing what anime I had bought. Also if I did need a list to keep up (which I do with manga) I can't imagine letting some commercial organization keep it for me. It occurs to me that if a show is so unimportant that you can't remember if you bought it before, it probably isn't worth buying, no matter how cheap. |
||||
|
||||
|
enurtsol
Posts: 14773 |
|
|||
Rightstuf was so so good about it over the years. One would think it'd be something they would retain to keep customers returning year after year. It was nice that everything was in one place, instead of buying in several different sites then cross-referencing separate lists. Now that's one less advantage of Rightstuf for repeat-customers; even when Rightstuf was more expensive, it was a good reason to buy there, just to keep as much of everything in the same list, but now......
Friends and I share our libraries - we don't always know what was bought by whom. We like to have the home videos in case another of us wants to see something. When buying from Rightstuf (and combining purchases to get free shipping), that list was very useful to avoid duplicate purchases. They have those customers' lists in digital text files saved somewhere. All they have to do is add those into the new database (like when they migrated over the customers' "saved for later" lists), or at the very least, just provide a link to the old file. |
||||
|
||||
|
joepz
Posts: 10 |
|
|||
(bullet point comments deleted for space) My concerns are exactly yours. I don't mind the new website, but it's too important to me to be able to click on an item and not know if I've already ordered/bought it. It's a bit embarressing to admit, but I have several THOUSAND sets of DVDS that I haven't had the opportunity to watch yet. I've made the mistake in the past of buying something from a publisher that they've picked up from a now-defunct company, having already bought the original. 
|
||||
|
||||
Saffire
 Posts: 1256 Location: Iowa, USA |
|
|||
I've been ordering from RightStuf since 2008. Losing the history sucks, but let's be real here: a lot of SKUs released before 2013 aren't even in print anymore. Given the amount of time between history imports, I have to conclude that there's a large amount of effort in actually doing the migration (data migration is almost never a drag-drop operation), and there's a point of diminishing returns in doing such things where at some point it's just not worth it. I understand the desire to have that history, but I'm sympathetic enough to the agony of data migration to let it go. |
||||
|
||||
|
Alan45
Village Elder Posts: 9853 Location: Virginia |
|
|||
|
@enurtsol
While I understand why you have the current problem, this is a prime example of why I would not let someone else maintain a list I relied on. Also I'm not sure how this would work with you and your friends unless you have all purchases done by a single individual. Seriously, you should simply bite the bullet and make your own list. If you have spreadsheet or database software on your computer use that. If not use the My Collection portion of My Anime here on the website or some other website of choice. At least those lists are specifically maintained for that purpose and are not likely to be taken down unless the site closes. Do what I did to populate My Collection. Put your boxes of disks beside your computer and just enter the titles as you come to them. The soft ware will sort for you. You will be surprised at how fast it goes. The process will have the side effect of uncovering stuff you have forgotten about. |
||||
|
||||
|
enurtsol
Posts: 14773 |
|
|||
Not a single individual, but a single account. Just need the login access, and any friend could decide how he/she wants to pay for it and where to send it. (Here's another tip: by sharing the cost of a single Amazon Prime account, you and your friends can have free 2-day shipping along with Amazon Video and Music.  )
But regardless, the end effect is this made us less enthusiastic in purchasing from Rightstuf than we were before. They lost one less advantage compared to their competitors. |
||||
|
||||
|
Alan45
Village Elder Posts: 9853 Location: Virginia |
|
|||
|
@enurtsol
Your need to maintain a spread sheet or data base on this is even more pressing. Not only could you keep track of what you have, but of where it is and who bought it. This will save problems down the road when one or more leave the area. In my case, sharing like this is not an option. No one I associate with is even remotely interested in anime or manga. My fandom is here at ANN. |
||||
|
||||
 |
All times are GMT - 5 Hours |
|
|
|
Powered by phpBB © 2001, 2005 phpBB Group