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Unable to access ANN in Firefox




Anime News Network Forum Index -> Site-related -> Bugs & Technical Questions
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SilverFoxfire



Joined: 09 Feb 2010
Posts: 2
PostPosted: Sat Oct 06, 2018 2:12 am Reply with quote


Every time I've tried to access the site the past couple of days, no matter which page, it comes up with this error. I can access it through Safari, but Firefox is a no-go. I don't know exactly what's going on with it and I can't seem to resolve it.
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Philmister978



Joined: 12 Jun 2011
Posts: 305
PostPosted: Sat Oct 06, 2018 6:01 am Reply with quote
I don't know if this is affecting any other Firefox users, but I keep getting the "ANN is currently unavailable" 404 page whenever I try to open the site in that browser after this recent site downtime. Is there a reason why this is happening?
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Weazul-chan



Joined: 10 May 2005
Posts: 625
Location: Michigan
PostPosted: Sat Oct 06, 2018 7:45 pm Reply with quote
I'm on Chrome and am having the same issue.

I can access it in an incognito window on Chrome, but otherwise I get the "Anime News Network is currently unavailable. Please try again at a later time." error.

I've been disabling extensions to try and fix the issue but no matter which ones I have disabled it's still happening.
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Philmister978



Joined: 12 Jun 2011
Posts: 305
PostPosted: Sat Oct 06, 2018 7:47 pm Reply with quote
What's baffling about this is that it works in Microsoft Edge no problems. So why is it still down for other browsers?
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Weazul-chan



Joined: 10 May 2005
Posts: 625
Location: Michigan
PostPosted: Sat Oct 06, 2018 7:57 pm Reply with quote
I'm just kind of baffled at why it would work fine for me in an incognito Chrome window but not in a regular one even with all the extensions disabled.

and my niece can access it fine on her computer, but she hasn't updated Chrome recently and she's got a Windows 8 system while my laptop runs Windows 10 and I just made sure a lot of stuff was up to date.
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kgw



Joined: 22 Jul 2004
Posts: 1060
Location: Spain, EU
PostPosted: Sun Oct 07, 2018 8:30 am Reply with quote
Me too, I got the exact same screen. My browser is Opera.

Oddly enough, I can access through "private browsing" or a VPN. I live in Spain, so I don't think it's the Great Firewall...
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SilverFoxfire



Joined: 09 Feb 2010
Posts: 2
PostPosted: Sun Oct 07, 2018 9:23 am Reply with quote
Just tried to access it in Firefox using Incognito mode and it went through just fine... What gives here? I've already purged out my cache/cookies, but it didn't seem to help anything at all.

(Apologies for being absent, I didn't receive any notifications that anyone was responding.)
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Kiskaloo
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Joined: 04 Jan 2018
Posts: 79
Location: Seattle
PostPosted: Sun Oct 07, 2018 1:56 pm Reply with quote
I was having issues with Chrome Version 69 last week, but now it is working. However, Safari still exhibits the same behavior unless I use Private Window.

On macOS 10.14 with Safari 12.
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kgw



Joined: 22 Jul 2004
Posts: 1060
Location: Spain, EU
PostPosted: Mon Oct 08, 2018 8:49 am Reply with quote
Nope, still it doesn't work for me.

Opera 56.0.3051.36
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Philmister978



Joined: 12 Jun 2011
Posts: 305
PostPosted: Mon Oct 08, 2018 10:05 am Reply with quote
I tried using the incognito mode In Firefox and now I can see it too.

What gives? Why can we access it in private windows, but not within the browser itself?
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Kiskaloo
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Joined: 04 Jan 2018
Posts: 79
Location: Seattle
PostPosted: Mon Oct 08, 2018 7:24 pm Reply with quote
And one day later it is now working in Safari 12 without the need for a Private Window.
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kgw



Joined: 22 Jul 2004
Posts: 1060
Location: Spain, EU
PostPosted: Tue Oct 09, 2018 3:46 am Reply with quote
It's fixed for me now. I am browsing in the normal mode.
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