Do you have time to answer a really short survey for us ?
(5 questions; 36s to answer on average
Yes    I'll do it later    No

Forum - View topic
NEWS: Crunchyroll Responds to Drop in Video Quality, Plans to Re-Encode Catalog


Goto page Previous  1, 2, 3, 4, 5, 6, 7, 8  Next

Note: this is the discussion thread for this article

Anime News Network Forum Index -> Site-related -> Talkback
View previous topic :: View next topic  
Author Message
Hiroki not Takuya



Joined: 17 Apr 2012
Posts: 3044
PostPosted: Wed Mar 15, 2017 10:49 pm Reply with quote
Psycho 101 wrote:
...Ok jig is up. They're all right about us. We are shills. Paid shills. You should see the envelopes we get in return for "reviews". You should also see the lounge at ANN HQ. Gold plated everything. Marble tiles and columns. I'm talking classic Greek level of bribery here. Cosplayers feeding us pocky as we lay with our body pillows. We keep saying we're working on the encyclopedia but really we're just saving up for the indoor bowling alley. Gonna have Steve Blum voice the computer for it when it says strike, spare, gutterball, etc. Paid for by the fine folks at Nishimoto Trading Co. Wink
I can't stop laughing!! The imagery, irony, everything. Well done Laughing Laughing
Back to top
View user's profile Send private message
Yttrbio



Joined: 09 Jun 2011
Posts: 3824
PostPosted: Wed Mar 15, 2017 11:51 pm Reply with quote
samuelp wrote:
Now the argument looks more like
Renasviel: Now, a lot of those might not be able to notice the difference in taste (even though it is pretty [expletive] clear) but they are still affected regardless.
You: See that's a contradiction right there though. If they didn't notice a difference in taste and didn't realize there was anything wrong with the taste with whatever food they were eating then how exactly were they affected? Yea the ingredients might have been different but if they didn't notice then their eating experience wasn't actually affected then. Just saying...

Consider the implications of what you're saying in the food industry for example:
As long as the majority of the customers don't notice, feel free to lower the % of real fruit juice as low as it can go.... feel free to replace natural ingredients with artificial ones... It's only a small segment of the population that can tell the difference in a taste test, after all! -> is this the kind of values we want our companies to hold?
This is a fascinating window into the way our own personal lives obscure the way values differ from person to person. You hold this example up as an irrefutably obvious reducto ad absurdum, and I'm thinking "yeah, that's right. I really don't much care what goes in the food as long as it does all the things I need from food."

Being able to buy "low quality" food rather than the food that a small segment of the population cares about saves me a bunch of time and money, and helps segregate me from the tedious hipsters in the "Organic" aisle. If Crunchyroll lowering their video quality in a way that's imperceptible to me gives them more money to spend on licensing, I'm totally on board with watching more shows while the videophiles gnash their teeth.
Back to top
View user's profile Send private message
mglittlerobin



Joined: 28 Aug 2008
Posts: 1071
PostPosted: Thu Mar 16, 2017 1:02 am Reply with quote
Renasviel wrote:
mglittlerobin wrote:
Unfortunately, Renasviel, this doesn't "affect" a lot of the users on Crunchyroll because a lot them are free subscribers, this mainly affecting people who pay for Crunchyroll. And if you're not a videophile who scrutinizes video quality, encoding changes won't be noticed by the average Crunchyroll user or free subscriber.

By my count it's a least a million that was affected. I'd say that's "a lot" by any stretch. Now, a lot of those might not be able to notice the difference (even though it is pretty [expletive] clear) but they are still affected regardless.

That's not a lot compared to Netflix, who has 20 million subscribers, and the way you're acting is making the pro video quality side of this argument look really whiny and immature. In fact, A LOT of the pro video quality side is acting immature about this whole subject!
Back to top
View user's profile Send private message
Chichiryuutei





PostPosted: Thu Mar 16, 2017 1:47 am Reply with quote
As a CR premium subscriber (5+ years) this news and subsequent expose is totally shocking. Now, I'm second guessing whether Funimation and other streaming providers are doing the same.

I'd been wondering why some shows looked horrible in HD in my PS4 Pro I figured it was my internet connection (200Mbps) jabbing issues but downloads indicated otherwise.

I understand not streaming full quality like the BDs but this is sad. If pirating is going to provide me with better quality anime then I'll go back to pirating. I want anime to do well in the US so I'm supporting it financially (streaming subscriptions, BDs purchases, etc.) but I won't support a company that's actively trying to provide its premium subscribers with a worse product due to a non-existent time limit.

What if I can watch anime 2 days after it was streamed? Should I pay Crunchyroll/etc less for a worse viewing experience?
Back to top
BodaciousSpacePirate
Subscriber



Joined: 17 Apr 2015
Posts: 3036
PostPosted: Thu Mar 16, 2017 2:23 am Reply with quote
Chichiryuutei wrote:
If pirating is going to provide me with better quality anime then I'll go back to pirating.


Back when I was in high school, a couple of dudes I went to summer camp with invited a bunch of people over after lights out, and put in a bootlegged VHS tape of The Phantom Menace, which was still in theaters at that point (I guess that dates me). The picture sucked, the audio sucked, but nobody cared because they got to see the movie for free.

A couple of years later, while Toonami was just wrapping up its first run of DBZ's "Garlic Junior Saga", a kid in my math class gave me a burned CD full of low-res Dragonball GT episodes (probably in some garbage pre-AVI format). The quality was abysmal, but we were psyched because we got to watch stuff that wasn't even close to airing on US television.

At that point, it never even occurred to me that piracy would look better than the real stuff. I'm continually baffled by the idea that there are anime fans for whom video/audio/subtitle/subtitle color/etc. is a justification for piracy, rather than "it's free" or "it's not available any other way". Then again, these days the only piracy I engage in is of the bodacious space variety, so I guess times have changed.
Back to top
View user's profile Send private message
DmonHiro





PostPosted: Thu Mar 16, 2017 3:17 am Reply with quote
MCAL wrote:
So as more information is coming out, it does seem that this whole mess has come from a mistake after all.

No, not it doesn't seem that way at all. The opposite in fact. You can't accidently re-encode your entire backlog. You can't accidently set encoding to CRF 23.8. You can't accidently replace encodes with lower quality ones after exactly 48 hours. These are things that were done on purpose and were just now "revealed". I'm sorry but anyone who thinks these were "mistakes" is terribly naive.
Back to top
TarsTarkas



Joined: 20 Dec 2007
Posts: 6228
Location: Virginia, United States
PostPosted: Thu Mar 16, 2017 3:54 am Reply with quote
This is why physical media will still be around forever.

I don't stream anime. Never seem to get the service that a lot of you are happy about.

But this all comes down to what Crunchyroll contractually promised their paying subscribers. If they are not honoring their agreement, more power to the complainers. If it is a kind of gray area, well, vote with your wallets.
Back to top
View user's profile Send private message
TheAncientOne



Joined: 06 Oct 2010
Posts: 1948
Location: USA (mid-south)
PostPosted: Thu Mar 16, 2017 6:30 am Reply with quote
mglittlerobin wrote:

That's not a lot compared to Netflix, who has 20 million subscribers,...

Netflix has far more subscribers than that in just the US. As of December of last year, they had over 49 million US subscribers, and over 93 million for all countries:
https://www.forbes.com/sites/greatspeculations/2017/01/19/netflix-subscriber-growth-continues-unabated-as-margins-improve/#62aea05852dd
Back to top
View user's profile Send private message
Yuvelir



Joined: 06 Jan 2015
Posts: 1698
PostPosted: Thu Mar 16, 2017 7:35 am Reply with quote
BodaciousSpacePirate wrote:
Then again, these days the only piracy I engage in is of the bodacious space variety, so I guess times have changed.

Cargo transport and entertainment?

... that kinda sounds like a bittorrent client.
Back to top
View user's profile Send private message
samuelp
Industry Insider


Joined: 25 Nov 2007
Posts: 2288
Location: San Antonio, USA
PostPosted: Thu Mar 16, 2017 9:16 am Reply with quote
Yttrbio wrote:
samuelp wrote:
Now the argument looks more like
Renasviel: Now, a lot of those might not be able to notice the difference in taste (even though it is pretty [expletive] clear) but they are still affected regardless.
You: See that's a contradiction right there though. If they didn't notice a difference in taste and didn't realize there was anything wrong with the taste with whatever food they were eating then how exactly were they affected? Yea the ingredients might have been different but if they didn't notice then their eating experience wasn't actually affected then. Just saying...
This is a fascinating window into the way our own personal lives obscure the way values differ from person to person. You hold this example up as an irrefutably obvious reducto ad absurdum, and I'm thinking "yeah, that's right. I really don't much care what goes in the food as long as it does all the things I need from food."

Being able to buy "low quality" food rather than the food that a small segment of the population cares about saves me a bunch of time and money, and helps segregate me from the tedious hipsters in the "Organic" aisle. If Crunchyroll lowering their video quality in a way that's imperceptible to me gives them more money to spend on licensing, I'm totally on board with watching more shows while the videophiles gnash their teeth.

Are you, good sir, accusing me of being a streaming anime video quality hipster?!

...you may be right. I suppose the point I was trying to make wasn't really so much on one side or the other, but rather to get people to realize that in many ways this argument over something as inconsequential as the video quality of our streaming anime is quite parallel to the overall classical conservative-progressive debate.
Some people come from a position that Crunchyroll does what it does because of business reasons that will enable it to be more successful (and, as you put it, license more shows) and thus continue to provide a needed service. Other people come at it with a preconceived notion that Crunchyroll is acting purely in its own self-profit interests and trying to take advantage of the obliviousness of the majority of its users. And then there's the 3rd possibility that it was truly some kind of error and done entirely without an actual motivation.
This is very much an example of a small band of "activists" (many of which perhaps had some iffy anarchist past activities) trying to blow the lid off the corporate overlords secretly sacrificing the well-being of the poor unknowing populace... in one interpretation.

Or it could be a bunch of nerds arguing about video bitrates and x264 options on the internet.
Back to top
View user's profile Send private message Visit poster's website
HeeroTX



Joined: 15 Jul 2002
Posts: 2046
Location: Austin, TX
PostPosted: Thu Mar 16, 2017 1:27 pm Reply with quote
I'd be really curious to see the numbers IF CrunchyRoll ever offered a discounted membership that offered the same benefits of their current membership BUT video quality was only 480 or maybe 720. If it meant you could watch the same anime, at the same time, but you weren't "offered" the 1080 option, I wonder how many would take it. To go off BSP's historical example, I think a sizable portion of CR's userbase pays for the access to shows. And while they WANT things in as high a quality as possible, I don't think that's the primary motivator for MOST of the base.
Back to top
View user's profile Send private message AIM Address
mglittlerobin



Joined: 28 Aug 2008
Posts: 1071
PostPosted: Fri Mar 17, 2017 12:31 am Reply with quote
HeeroTX wrote:
I'd be really curious to see the numbers IF CrunchyRoll ever offered a discounted membership that offered the same benefits of their current membership BUT video quality was only 480 or maybe 720. If it meant you could watch the same anime, at the same time, but you weren't "offered" the 1080 option, I wonder how many would take it. To go off BSP's historical example, I think a sizable portion of CR's userbase pays for the access to shows. And while they WANT things in as high a quality as possible, I don't think that's the primary motivator for MOST of the base.

I can't say for sure about a discount on both as I don't have a Crunchryoll subscription, I've got one for FunimationNow. But my price did drop from $7.99 to $5.99, but I don't know if you get the same discount if you sub to both.
Back to top
View user's profile Send private message
Zalis116
Moderator


Joined: 31 Mar 2005
Posts: 6921
Location: Kazune City
PostPosted: Fri Mar 17, 2017 4:06 am Reply with quote
Pepsi_Doggo wrote:

No, for a video to be qualify as HD or FHD it has to fulfill both the resolution required(HD=1280*720p and FHD=1920*1080) and the specific bitrate for each resolution.

Just because a video has a resolution of 1280*720 doesn't make it HD.
You would say this video: https://my.mixtape.moe/jhxjrj.mp4 is ''HD'' just because the resolution is 1280*720?
Of course not, you can clearly see all the low bitrate artifacts.
Daiz wrote:
But wait, what about resolution? Many people have the misconception that resolution is the biggest indicator of quality — that if something is HD or Full HD, then it must be good, right? However, this isn’t really true. Resolution does matter, but what it actually represents is the maximum potential quality you can have, not the actual quality you’re going to get. See, in order for something to be Full HD, the only requirement is basically that the image is either 1920 pixels in width or 1080 pixels in height. That’s it.

Yes, I would say that first video is HD. Maybe things have changed, but the definition of "High Definition" I've always gone by is basically the same one Daiz mentions in the article: "Number of horizontal lines of pixels is greater than or equal to 720" (to account for aspect ratios other than 16:9). But whatever the aspect ratio, HD is only a statement of video dimensions, not any promise of high bitrates, high fidelity, or high quality. After all, what are those specific bitrates? Who decides them? Are they the same for all types of videos, from low-budget Flash animation all the way to live-action sports and nature documentaries? If the viewer is getting x720+ video, they're getting HD video; whether that video is good HD video and/or worth paying for is up to their judgment.

CheezcakeMe wrote:
Back in the day the only way for me to get anime was to download it off of limewire while whispering a prayer that what I was downloading wasn't porn or a virus. After waiting 12 hours for the download to finish, what I thought was an episode of Chrono Crusade killed my Dad's computer and boy, was he pissed!
So when I see people screaming bloody murder because the video quality is sliiiightly blurrier than it was before, guys I gotta roll my eyes. Yes point it out, yes hold Crunchyroll accountable for it, but no need to act like they've just pissed on your Grandma's grave.
But how much were you paying for those Limewire downloads? Though I thought there would've been IRC downloads and even early BitTorrent by 2003-04, too...

Either way, it's been more than sliiiightly blurrier on some occasions, as seen with the title screen in this comparison; entire visual patterns are completely gone in the CR version.
Back to top
View user's profile Send private message My Anime My Manga
MrBonk



Joined: 23 Jan 2015
Posts: 192
PostPosted: Fri Mar 17, 2017 5:48 am Reply with quote
Zac wrote:
Pierrot. wrote:
Lmao at Zac's take on this issue.

https://mobile.twitter.com/i/web/status/841683097955516416

" I do expect something that looks reasonably like HD video, and I'm still getting that."

Videos with low bitrate aren't HD. Laughing


Laugh all you want man, i stand by that response as pretty reasonable.


Reasonable? It's ok to be ok with lower quality. But you can't argue that the quality is not significantly worse than an already bad encode. Already overly softened art is smeared even more. Lines completely disappear almost.

It's not a subjective subject at all. If more detail in the image is lost and more compression artifacts are introduced. It's worse. Period.

This stuff is why I don't like to stream video. (It's only a last resort if a home release isn't out. Or I really want to watch it ASAP.)

With anime, since video content is so much simpler (Flat shaded color, defined lines) than filmed content, it makes the differences more visible by default. You'll have a flat shaded area of a set of a few colors and then it's filled with artifacts. Shadow detail and dark areas in particular are very bad.


This would be acceptable if it was a free service. But this is a premium service people are paying for, to supposedly get better quality video.
If other streaming providers out there can manage video encoding without swaths of compression artifacts everywhere. So can CR.

Paying for service with lower quality for the sake of more profit is insulting. (If that was such a reason. Incompetence is more acceptable an answer)
http://www.screenshotcomparison.com/comparison/203459
http://www.screenshotcomparison.com/comparison.php?id=196579


Streaming with low quality is just another thing that makes 4k TVs almost irrelevant when the compression there is even more visible. And only select 4k streams are of decent quality and the real 4K content is basically relegated to be doomed by Sony for not including a UHD BDP in PS4Pro.
walw6pK4Alo wrote:
Blood- wrote:
Eh, I've never been one to be able to notice changes in video quality unless they are pretty dramatic. For example, I did not notice any difference in CR's video quality.

See, they're hoping that most of their customers are you: unaware and uncaring. That's why they'd attempt to save money on bandwidth despite record subscriptions. Basically all streaming platforms are kind of crappy, maybe except YouTube, but they have more people and money and tech any of the smaller players.

I'd say I have pretty shitty internet compared to most (in the first world), but there's really no reason to be worried about saving on bandwidth on your end. I've never been much of a fan of encoding to get a desired filesize rather than just letting it be whatever it needs to for a good image.


I haven't used any paid content on Youtube. But YT compression is usually hot garbage. It will take a good encode and turn it into a pile of goop.
Back to top
View user's profile Send private message
Chichiryuutei





PostPosted: Fri Mar 17, 2017 11:46 pm Reply with quote
BodaciousSpacePirate wrote:
Chichiryuutei wrote:
If pirating is going to provide me with better quality anime then I'll go back to pirating.


At that point, it never even occurred to me that piracy would look better than the real stuff. I'm continually baffled by the idea that there are anime fans for whom video/audio/subtitle/subtitle color/etc. is a justification for piracy, rather than "it's free" or "it's not available any other way". Then again, these days the only piracy I engage in is of the bodacious space variety, so I guess times have changed.


My friend, I totally get your point but I'm a realist. When I didn't pay for anime and was pirating it (I did technically financially support anime by watching it in Toonami and consuming the ads), I subscribed to the saying "Beggars can't be choosers." In other words, I didn't care about quality/accuracy of subs/dubs/colors/etc because literally it was either watching what was available or not watching anime (btw I've been watching anime since I was 4 years old so not watching wasn't an option). Also, I'd support the content the only way I could by word of mouth hoping it'd get more popular and increase its sales.

BUT, now I'm a legal customer. I pay for a service that delivers quality anime with professional subs. My subscription fees pay for salaries, content, infrastructure, etc. So why would I be ok with getting a lesser product compare to a non-paying fellow???

Maybe Crunchyroll should cancel their plans for their stupid convention here in Santa Clara (they're a streaming service... what's next, a funimation/Sentai convention? LOL) and put that money into providing quality streams.

Again, why is it ok for me to watch lower quality content 2/3/4+ days after it was streamed than a pirater or an ad/free watcher??? The least they could do is have a 7 day moratorium on newly streamed episodes so that I don't feel like I'm paying for a service that's treating me like I wasn't a paying member. I don't have to beg anymore. I choose... and hopefully others will too because if things stay like this I can easily cancel my automatic subscription and watch the same anime in other sites.

In fact, this could help funimation make an additional $60+ from me on a yearly basis.
Back to top
Display posts from previous:   
Reply to topic    Anime News Network Forum Index -> Site-related -> Talkback All times are GMT - 5 Hours
Goto page Previous  1, 2, 3, 4, 5, 6, 7, 8  Next
Page 7 of 8

 


Powered by phpBB © 2001, 2005 phpBB Group