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Bandai and encodes?

Encoding issues with DVDs means that the DVD is physically fine, no scratching or damage, but when they were writing the disc they messed up. So it ends up being like a book with some random missing words and letters that cause confusion when trying to read it. It usually results in pixelated video, skipping, freezing of video and audio, or general failure of the DVD to load or play. It's been known to happen a lot with Bandai. Some examples would be with Code Geass, My-Hime, and Eureka 7. It's no big deal as you can just return them and exchange it for a new one from the place you got it, if it happens. The companies will also usually replace them for you directly as well. If the entire batch of DVDs is bad the company will issue a recall and set up a program to replace the customers' discs.