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Code Geass LE Set


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Duamerthrax



Joined: 04 Apr 2007
Posts: 17
PostPosted: Tue Jan 20, 2009 7:38 pm Reply with quote
undeadben wrote:
I got my reply from Bandai. Apparently I'm to pay shipping to send them the bad disc, but at least they didn't ask for self addressed return shipping for the replacement.


When I had to return my Escaflowne Ultimate Edition DVD I got a check with the new DVD for the cost of postage. I remember all the Ultimate Edition discs had a big defect about half way through the movie.
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zhir



Joined: 03 Dec 2005
Posts: 353
Location: Nampa, ID, USA
PostPosted: Tue Jan 20, 2009 8:50 pm Reply with quote
The page they sent me to print said they no longer do that.
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RamenPoodle



Joined: 30 Oct 2008
Posts: 15
PostPosted: Wed Jan 21, 2009 4:53 pm Reply with quote
For all the people asking about FYE, you really don't want to buy the boxset from there. It was $75 last time I went Shocked
Bought mine from DD around the middle of Dec. for $40, unaware of the issues with the discs. For me, it was actually Disc 1 that started acting up, though. Unaware of the defective-disc thing, I thought it was just my combo DVD/VHS player (thing's a piece of garbage). I tried the rest of Disc 1 and 2 on my laptop and everything was fine.
As for sending the DVDs back, I'm probably not going to, because I've heard Bandai's customer service is like negotiating with the devil. The skips are pretty minor on my copy anyway.
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swordmaster56



Joined: 29 Sep 2008
Posts: 36
Location: Germany, Hannover
PostPosted: Thu Jan 22, 2009 12:56 pm Reply with quote
Yeah, and i´ve read that there are no fixed copies for Disc 1 anyway, like there are for Disc 2.
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braves



Joined: 29 Dec 2007
Posts: 2309
Location: Puerto Rico (but living in Texas)
PostPosted: Thu Jan 22, 2009 4:21 pm Reply with quote
No, Bandai will replace your DVDs (there are copies that work) and from what I've heard their customer service is pretty good. But you do have to pay for the shipping.
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