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I bought some premium episodes, but there're still locked




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Villette



Joined: 21 Jun 2010
Posts: 18
Location: Seattle
PostPosted: Mon Jan 17, 2011 4:50 pm Reply with quote
Okay, I bought the first block of Toradora (5-15) premium episodes about a week ago. I'm sure I was logged in when I purchased them, and I'm sure I was logged in when I just tried to play episode 5. I also checked my bank account, and I'm sure that the charge went through.
But the episodes are still locked.
So... what's the problem? and how can I fix it?
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Villette



Joined: 21 Jun 2010
Posts: 18
Location: Seattle
PostPosted: Mon Jan 17, 2011 4:51 pm Reply with quote
Whoops, I meant to say "they're" in the title...
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Villette



Joined: 21 Jun 2010
Posts: 18
Location: Seattle
PostPosted: Tue Jan 18, 2011 11:01 am Reply with quote
Fixed!
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3817
Location: Montreal
PostPosted: Thu Jan 20, 2011 7:28 pm Reply with quote
You paid by e-check, which means that the funds don't clear right away (as with credit cards). Once the check passed, the problem "solved" itself. Hmm, I think you were supposed to get a message about that when making a payment by e-check... didn't you get one?
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