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System is logging me out more frequently


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The King of Harts



Joined: 05 May 2009
Posts: 6712
Location: Mount Crawford, Virginia
PostPosted: Sat Nov 27, 2010 6:57 pm Reply with quote
I'm sorry for not replying sooner, but I haven't been having any trouble since I made that post, so it slipped my mind.

As for weather it happens in any other browser, I'll check it out if it happens again. I do know that I still have to delete all my ANN cookies before I can even login on Firefox. That's probably the most annoying thing since this is the only site where I have to do that and I don't know why. That's also why getting logged out bothered me so much, because the process of hitting back to save my post, opening a new tab, going to ANN, deleting my cookies, and then finally logging back in got extremely annoying.

As for that link, it says my Remember Me is On. Even, though it's not, at least not for Opera, but it is for Firefox.

EDIT: OK, something weird is happening. I went to logout manually to double check if I actually do have Remember Me on, but it won't let me. When I click "Logout" the button shrinks and makes this face:

T_T

And then nothing happens. I click it again and nothing. I refresh the page and I'm still logged in and that face has been replaced with the Logout Button again.
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3817
Location: Montreal
PostPosted: Sun Nov 28, 2010 6:29 am Reply with quote
That really sounds like a cookie problem. Check your cookies through your browser's preferences. For Firefox:
Edit > Preferences > Privacy > Show Cookies
then search for "animenewsnetwork" and sort by cookie name. Ignore all the __utma and __utmz cookies, those are from Google ads. But if you have, say, the cookie phpbb2mysql_data for both animenewsnetwork.com and www.animenewsnetwork.com, now that could be annoying. And I have no idea how it could happen.
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The King of Harts



Joined: 05 May 2009
Posts: 6712
Location: Mount Crawford, Virginia
PostPosted: Wed Dec 01, 2010 8:40 pm Reply with quote
The King of Harts wrote:
As for weather it happens in any other browser, I'll check it out if it happens again.

I haven't been having my problem so it took a while to test, but it's happening again and tried it in Firefox. The results: I have the same problem in Firefox.

Dan42 wrote:
But if you have, say, the cookie phpbb2mysql_data for both animenewsnetwork.com and www.animenewsnetwork.com, now that could be annoying. And I have no idea how it could happen.

I don't if you're referring to why I always have to delete my cookies or my inability to logout manually, but I'll mention that I don't have a www.animenewsnetwork.com either Firefox nor Opera, just animenewsnetwork.com and fast.animenewsnetwork.com
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teh*darkness



Joined: 16 Feb 2007
Posts: 901
PostPosted: Thu Dec 02, 2010 4:43 pm Reply with quote
I just noticed I was having this issue as well, but it only seems to have started affecting me since I subscribed to OreImo about 3 weeks ago. Now, anytime I don't actively access ann.com for an hour or so, when I come back to it, I've been logged out. Nothing on my computer changed between the time it wasn't doing this and when it was, only my status as a video subscriber on this website.

I'm running windows 7 with Opera 10.63. Though, I have been using the standard login feature at the top of the page, which doesn't have a "Remember Me" checkbox next to it. Maybe that's my problem?

Edit: It seems that was my problem. I failed a login attempt so I could get to the screen with the "Remember Me" option, and here I am, 24 hours later, still logged in. Maybe we could get that checkbox added by the main page login boxes?
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eaglestorm



Joined: 18 Mar 2007
Posts: 133
PostPosted: Sat Dec 04, 2010 7:11 pm Reply with quote
teh*darkness wrote:

Edit: It seems that was my problem. I failed a login attempt so I could get to the screen with the "Remember Me" option, and here I am, 24 hours later, still logged in. Maybe we could get that checkbox added by the main page login boxes?

You can also log in through the forum tab, which will have the Remember Me option
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The King of Harts



Joined: 05 May 2009
Posts: 6712
Location: Mount Crawford, Virginia
PostPosted: Sun Jan 02, 2011 1:46 pm Reply with quote
I've done some testing and came to the conclusion that there is a specific cookie from a website that causes the problem I've been having. It started happening again the other day and I noticed that when I just delete my ANN cookies (from the normal and fast server), it doesn't solve the problem because I'm logged out again by the next post. However, when I delete all of my cookies, I don't get logged out when I make another post. So I ask, is there a known problem with cookies from other sites, and would there be any way to fix that from either my or your end?
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Shiroi Hane
Encyclopedia Editor


Joined: 25 Oct 2003
Posts: 7595
Location: Wales
PostPosted: Fri Jan 07, 2011 6:58 pm Reply with quote
Lately, I keep finding I'm logged out on the main page, but if I click into the forums then back it logs me in. A few times though I've been stuck in a situation where the forums are the only part of the site I can log into - logging in using the box on the front page does nothing and while I am logged in on the forums, I'm logged out on the rest of the site and trying to access the fast or admin servers results in a redirect loop. From experience clearing cookies will resolve it, for now, but since it has happened a few times recently I thought I would log the problem first.

from animenewsnetwork.com/meta/clear-cookies.php
Quote:
1347-byte cookie, including:
__qca = P0-1588428505-1293834336096
__utma = 85503689.1477308470.1293834336.1294370751.1294440292.23
__utmb = 85503689
__utmc = 85503689
__utmz = 85503689.1294351915.19.8.utmccn
ann_session_id = wk0553n90l3tx73qadc9y65q97hyoa6a
lastvisit = 20110105
message_after_redirect = none
permanent_cookies_supported = yes
phpbb2mysql_data = b%3A0%3B
phpbb2mysql_sid = 5d5257e696c918a4dfa275bead68f0ef
phpbb2mysql_t = [insanely long string, see http://pastebin.com/KGgUmugt]
session_cookies_supported = yes
auto-login (a.k.a. "remember me") is OFF


From animenewsnetwork.com/meta/clear-cookies.php
Quote:
1559-byte cookie, including:
__qca = P0-1588428505-1293834336096
__utma = 85503689.1477308470.1293834336.1294370751.1294440292.23 vs. 60820027.545867707.1293841486.1294376100.1294440396.11
__utmb = 85503689
__utmc = 85503689 vs. 60820027
__utmz = 60820027.1293841486.1.1.utmccn vs. 85503689.1294351915.19.8.utmccn
ann_session_id = wk0553n90l3tx73qadc9y65q97hyoa6a
lastvisit = 20110105
message_after_redirect = none
permanent_cookies_supported = yes
phpbb2mysql_data = b%3A0%3B
phpbb2mysql_sid = 5d5257e696c918a4dfa275bead68f0ef
phpbb2mysql_t = [same insanely long string]
session_cookies_supported = yes
auto-login (a.k.a. "remember me") is OFF


Hitting the "clear cookies" button just gets me an error 500 so I have to clear the cookies manually.

I'm currently using the latest Chrome developer build, 10.0.628.0

--edit--

This time, logging out (through the forums) then logging back in seems to have fixed it.
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Shichimi



Joined: 12 Jan 2009
Posts: 349
PostPosted: Fri Jan 07, 2011 9:31 pm Reply with quote
Yeah, I had this yesterday as well. I'm using Internet Explorer 8. It's not happening now, though, so go figure. Confused
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3817
Location: Montreal
PostPosted: Fri Jan 07, 2011 11:51 pm Reply with quote
I've been running circles around this issue for 3 hours and it feels like I'm shooting in the dark. I've made some changes which may improve the situation. Or they may worsen it. But either way if the problems persist I'll need to have someone contact me on AIM so I can debug in real time.

Last edited by Dan42 on Thu Jan 20, 2011 7:46 pm; edited 1 time in total
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The King of Harts



Joined: 05 May 2009
Posts: 6712
Location: Mount Crawford, Virginia
PostPosted: Tue Jan 11, 2011 12:10 pm Reply with quote
I'm having a similar issue as well. I leave the forums page up when I put my computer to sleep when I go to bed or leave for work. And when I wake up or come back, I hit the logo to go to the front page, but I always have to log back in. Always. However, I played around with it this morning and just refreshed the forums page, I didn't have to log in, and I then hit the logo and again didn't have to log in. So, apparently I only have to log in when the first thing I do is hit the logo after being away for a while.
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