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Code Geass LE Set

Stullz wrote:

This error does seem to be effecting the whole batch. I exchanged my disc at Best Buy yesterday, and it still skips and freezes up in the exact same spots on all 5 players I've tested.

I was worried about that happening, if I wait awhile before I send my DVD into Bandai for an exchange does that mean I am less likely to get a buggy one?

Stullz wrote:

This error does seem to be effecting the whole batch. I exchanged my disc at Best Buy yesterday, and it still skips and freezes up in the exact same spots on all 5 players I've tested.

I was worried about that happening, if I wait awhile before I send my DVD into Bandai for an exchange does that mean I am less likely to get a buggy one?

At this point, Bandai's claims have been that its a minor problem and that they don't know what the problem with the discs is. At this point, I'm assuming that sending in a defective disc will just get you another disc from the same batch, so I'm waiting until I hear from other people who sent their's in before I bother with mine.

Is there a limit for how long you can wait before Bandai will no longer except exchanged DVDs? I would think not but I just want to make sure.

I'll probably contact Bandai and send the discs in a lil' later. Since I got to see them all they way through, I have more patience for a swapout that I normally would. Do you have to pay shipping for this, or does Bandai cover it?

Some Code Geass DVD's Still Coming Up Bad

Even though we delayed shipment of all of Bandai's 8/5 titles for DVD's from a second pressing, we are still getting reports from some customers that their Code Geass DVD's are glitchy and do not play correctly. The latest speculation is that the problems may have something to do with the copy protection code that Bandai placed on the disks. Whatever the problem ultimately is that is causing the disks to not play property in certain DVD players, Bandai has chosen to implement a direct replacement program rather than a recall like they did for that big bad batch back in January. This means that even though we'd like to have been able to handle the replacements for customers directly, Bandai has decided to continue shipping the disks that they already have to retailers and handle problems as they arise directly. Fortunately Gurren Lagann Vol #2 and Zegapain Vol #6 seem to be working fine for everyone,

If you are having problems with your Code Geass DVD's (or any other recent Bandai releases), make sure to use this form to report your trouble to Bandai as soon as possible. My guess is that it will take them a few weeks to turn replacement disks around to customers.

It goes without saying that these problems are far too common in Bandai's new releases, and we sincerely hope that they take steps to improve their quality control on their new DVD releases, and the sooner the better.