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Unable to Edit Account Profile




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CaitSidhe



Joined: 22 Apr 2011
Posts: 2
PostPosted: Sun May 08, 2011 12:37 pm Reply with quote
As the title says, since requesting a password reminder I'm unable to edit my account profile to change the password from the assigned one. In fact any attempt to hit submit on any profile changes results in a white page with

"We're terribly sorry but an unexpected error occured while generating this page.
A notification has been automatically sent to the webmaster and he'll look into the matter as soon as possible.

Thank you for your understanding."


This has been like this for over a week. I'm using FireFox 3.6.17 if that's important.
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Shiroi Hane
Encyclopedia Editor


Joined: 25 Oct 2003
Posts: 7595
Location: Wales
PostPosted: Sun May 08, 2011 6:02 pm Reply with quote
A lot of peculiar site issues can be resolved by clearing the site cookies, which you can do here:
animenewsnetwork.com/meta/clear-cookies.php
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CaitSidhe



Joined: 22 Apr 2011
Posts: 2
PostPosted: Mon May 09, 2011 4:32 am Reply with quote
Hmm, odd that worked even though I've cleared my browser's temporary files and cookies before. Though I did it through this site this time and previous attempts I was trying to update it through the anime on demand site.

Oh well it's working fine now at least, cheers for the help.
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