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TJ_Kat



Joined: 11 Jan 2007
Posts: 878
Location: Saskatoon, Canada
PostPosted: Sat May 02, 2026 10:10 am Reply with quote
I have been getting this a lot over the last two days. It happens when I try to log in (I managed to force a log in by doing a password reset), and it happens when I try to make a post on the forum (but the post does still go through, obviously).

And I don't know if this is related, but my 'View Your Posts' page is also blank ( animenewsnetwork.com/bbs/phpBB2/search.php?search_id=egosearch )

Reporting the problems with the 'Send a Report' button also failed.

I have tried on Firefox and Opera, restarted both browsers, cleared their caches, and restarted my computer.
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Takkun4343



Joined: 19 Jul 2007
Posts: 1750
Location: Englewood, Ohio
PostPosted: Sat May 02, 2026 1:15 pm Reply with quote
I've been getting it with the comparison tool. If it was the site-custom 500 errors with the chibi Steins;Gate characters, it'd be one thing, but a white screen with Times New Roman typeface? Must be a deep bug if I'm getting that.
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NJ_



Joined: 31 Oct 2009
Posts: 3407
Location: Wallington, NJ
PostPosted: Sat May 02, 2026 3:01 pm Reply with quote
Had this error for a few hours today but I'm back.....for now I guess?
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3817
Location: Montreal
PostPosted: Sat May 02, 2026 7:32 pm Reply with quote
One of the servers has issues, so I've taken it out of service while I'm working on fixing it.
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Gina Szanboti



Joined: 03 Aug 2008
Posts: 12739
PostPosted: Sun May 03, 2026 8:30 am Reply with quote
I haven't been getting any blank pages, just the 502 bad gateway connection broke Cloudflare message that instantly pops up for almost every page I try to access. After 2 or 3 tries it goes through. Is this the same issue everyone else is having (or at least the same cause) or a different problem?
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malvarez1



Joined: 17 Nov 2008
Posts: 2993
PostPosted: Sun May 03, 2026 5:36 pm Reply with quote
I’ve been getting this a lot too, which is especially annoying when I’m trying to edit the encyclopedia.
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SenpaiDuckie
ANN Community Manager


Joined: 16 Sep 2021
Posts: 629
Location: PH
PostPosted: Mon May 04, 2026 11:42 am Reply with quote
Do you still experience this now? May I ask when do you guys get this error (e.g., accessing the Talkback or Encyclopedia)?
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Gina Szanboti



Joined: 03 Aug 2008
Posts: 12739
PostPosted: Mon May 04, 2026 12:55 pm Reply with quote
I haven't gotten the 502 broken connection error for awhile, but got a few timeouts (504, 524? I forget) this morning (like ~2-4 am PDT). Seems ok now? Except ANN's video popup keeps highjacking my cursor while it tries and fails to load until if finally does.
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TJ_Kat



Joined: 11 Jan 2007
Posts: 878
Location: Saskatoon, Canada
PostPosted: Mon May 04, 2026 1:54 pm Reply with quote
The 500 error on login and posting has cleared up for me, and my 'View Your Posts' page is back.
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malvarez1



Joined: 17 Nov 2008
Posts: 2993
PostPosted: Mon May 04, 2026 1:58 pm Reply with quote
I haven’t gotten it today, so that’s good.
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SenpaiDuckie
ANN Community Manager


Joined: 16 Sep 2021
Posts: 629
Location: PH
PostPosted: Mon May 04, 2026 11:03 pm Reply with quote
That's great to hear! Smile

If you encounter this error again, just post to this thread here and give a detail when you experienced it.
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BadNewsBlues



Joined: 21 Sep 2014
Posts: 7195
PostPosted: Wed May 06, 2026 10:37 pm Reply with quote
Spent the last three hours not being able to log in because of this error.

Seemingly fixed when I sent a passkey to my email address. But as this also happened yesterday (cleared up on it’s own in that case). Not sure what to expect later on.
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SenpaiDuckie
ANN Community Manager


Joined: 16 Sep 2021
Posts: 629
Location: PH
PostPosted: Thu May 07, 2026 10:43 am Reply with quote
BadNewsBlues wrote:
Spent the last three hours not being able to log in because of this error.

Seemingly fixed when I sent a passkey to my email address. But as this also happened yesterday (cleared up on it’s own in that case). Not sure what to expect later on.


Just passed this along to Dan. I hope that this will be resolved ASAP.
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Gina Szanboti



Joined: 03 Aug 2008
Posts: 12739
PostPosted: Thu May 07, 2026 11:41 am Reply with quote
I've gotten a few 504 gateway timeouts this morning bopping around the reviews and forum. Twice in the last 20 minutes.
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NJ_



Joined: 31 Oct 2009
Posts: 3407
Location: Wallington, NJ
PostPosted: Fri May 08, 2026 8:34 am Reply with quote
Happened again a few times today since before the 4AM hour but I'm back again now.
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