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Can't read articles or forum from Firefox.




Anime News Network Forum Index -> Site-related -> Bugs & Technical Questions
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lotus.delshy



Joined: 07 Jan 2015
Posts: 2
PostPosted: Wed Jan 07, 2015 6:07 pm Reply with quote
For the past few weeks I haven't been able to read any articles on ANN. The image that goes with the article is there, but no text will load (not even any I can highlight over). I've finally decided to say something since it's been so long since I could read any news from ANN, then I found out I couldn't read anything from the forums either because the posts also had invisible text... (I'm posting from Google Crome right now, so I can read and type things.)

Here is what the last article page I tried to load looks like, but all articles I try to read look like this, without text or title:

[/img]
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nobahn
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Joined: 14 Dec 2006
Posts: 5120
PostPosted: Wed Jan 07, 2015 9:22 pm Reply with quote
lotus.delshy--
I would just like to take this opportunity to welcome you to the fora! Cool Smile Very Happy
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Touma



Joined: 29 Aug 2007
Posts: 2651
Location: Colorado, USA
PostPosted: Wed Jan 07, 2015 11:26 pm Reply with quote
@ lotus.delshy
If you have not done it yet try using Firefox without add-ons.
From the Help menu click "Restart with Add-ons Disabled."

If that works then you can begin the tedious process of trying to determine which add-on is at fault. It is not always obvious.
I recently went through that process to discover that the search box was not working because of Tab Mix Plus. I still do not know how tabs are related to searching, but my problem was fixed.

The point is that your problem could be caused by something unlikely.
Good luck.
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10420
Location: Do not message me for support.
PostPosted: Thu Jan 08, 2015 10:50 am Reply with quote
lotus.delshy wrote:
For the past few weeks I haven't been able to read any articles on ANN.


Hi Lotus,

As Touma suggests, I suspect this is caused by an add-on. I am accessing the site right now using FireFox with no problem.

Can you tell me

You version of firefox
Your OS
List of Plugins
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