Bandai Entertainment Inc. Responds to Questions about Code Geass Disc (Updated)

Update: Bandai Entertainment has added the following information to its press release:

Bandai Entertainment toll free customer service number: 1-877-772-6463

August 14, 2008 (Cypress, CA) – Bandai Entertainment Inc. responded today about Code Geass disc questions.

After an examination, Bandai Entertainment reported that there are discs circulating with an error during Vol. 2, though the exact extent of the error in the batch is still being assessed. If any consumer is experiencing a problem, please go to and in the upper left hand corner there is the standard customer service box which says “Contact our Customer Service.” Indicate the nature of the problem and a replacement disc will be issued.

Customers without internet access can call 714-816-9500 and ask for “Bandai Entertainment customer service.”

About Bandai Entertainment Inc.
Bandai Entertainment Inc. is a subsidiary of Namco Bandai Holdings (USA) Inc. and the premier distributor of Japanese animation on DVD and programming for television broadcast in North America. Titles include Code Geass Lelouch of Rebellion, Gurren Lagaan, The Melancholy of Haruhi Suzumiya, Cowboy Bebop, Outlaw Star, Escaflowne, Ghost in the Shell: Stand Alone Complex, Gundam Seed Destiny, My Hime, and many more.

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