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Getting Ad by Synacor videos with Basic ANN Subscription




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configspace



Joined: 16 Aug 2008
Posts: 3717
PostPosted: Tue Feb 20, 2018 8:58 am Reply with quote
I have the $12 ANN basic subscription and I noticed today/yesterday I am getting Ad by Synacor autoplaying embedded videos
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Dan42
Chief Encyclopedist


Joined: 02 Jan 2002
Posts: 3782
Location: Montreal
PostPosted: Tue Feb 20, 2018 8:33 pm Reply with quote
Ok, looking into it...

Thanks for letting us know about it. I believe it's fixed now.
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10420
Location: Do not message me for support.
PostPosted: Tue Feb 20, 2018 9:21 pm Reply with quote
Hi configspace, this should be fixed now. Those ads we're sort-of mislabelled in our advertising server. We used the same setup we use for direct sales, because it was a direct sale to a network. But it's still a network, so you shouldn't have been shown it.
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configspace



Joined: 16 Aug 2008
Posts: 3717
PostPosted: Wed Feb 21, 2018 1:04 am Reply with quote
Awesome. Thanks for the quick response!
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