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John Casey



Joined: 31 May 2009
Posts: 1853
Location: In My Angry Center
PostPosted: Fri Feb 04, 2011 11:03 pm Reply with quote
I just want to know how long it'll take for one's subscriber status to take effect.

I looked around the site and all, but subscriber information has been really light...
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chefneer



Joined: 27 Aug 2009
Posts: 1686
Location: Fort Worth, Texas
PostPosted: Fri Feb 04, 2011 11:23 pm Reply with quote
If I remember correctly, it took effect pretty quickly. It took a few minutes for my payment to register in the system, but that was about all. Renewals take effect pretty much immediately.
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John Casey



Joined: 31 May 2009
Posts: 1853
Location: In My Angry Center
PostPosted: Fri Feb 04, 2011 11:31 pm Reply with quote
Hrmrmr... I paid almost an hour ago. Weird?
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chefneer



Joined: 27 Aug 2009
Posts: 1686
Location: Fort Worth, Texas
PostPosted: Fri Feb 04, 2011 11:50 pm Reply with quote
Dunno. I imagine they have to get confirmation from your financial institution, and they can sometimes be awfuly stingy about transfers. I recommend patience, it'll show up. If it's not there by morning, though...
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John Casey



Joined: 31 May 2009
Posts: 1853
Location: In My Angry Center
PostPosted: Sat Feb 05, 2011 12:05 am Reply with quote
I just checked my online banking account.

It's pretty weird, actually - Paypay is currently processing a purchase confirmation. As in, taking out one dollar, and putting it back in.

I've never found that process to take more than 30 minutes, and usually five minutes after, the actual purchase would begin processing after a purchase confirmation.

That's based on my experiences with Amazon, RightStuf, Play-Asia, ebay, Think-Geek, etc etc.

Meaning, it's not my bank. It's either ANN, or Paypal. I dunno...I hope I'm not being too impatient with this.
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chefneer



Joined: 27 Aug 2009
Posts: 1686
Location: Fort Worth, Texas
PostPosted: Sat Feb 05, 2011 12:24 am Reply with quote
I've found with PayPal that, while they are very convenient, and I use them frequently, they can be a little slower than a regular credit card purchase. I don't know why, but sometime they're pretty quick, and other times they're not so quick. Especially if I don't have an adequate cash balance and they have to make a draw from my bank account. They always complete the transaction though, even if they're not always as fast as I would like. So I would say patience is your best option at the moment.
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John Casey



Joined: 31 May 2009
Posts: 1853
Location: In My Angry Center
PostPosted: Sat Feb 05, 2011 12:30 am Reply with quote
Thanks. I'll wait it out.
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Blood-
Bargain Hunter



Joined: 07 Mar 2009
Posts: 25604
PostPosted: Sat Feb 05, 2011 8:52 am Reply with quote
Same thing happened to me when I renewed my subscription last year using Paypal instead of a credit card. I think it took about a week before my payment cleared. Renewal time is coming up for me again and this time I'll just use my cc.
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The King of Harts



Joined: 05 May 2009
Posts: 6712
Location: Mount Crawford, Virginia
PostPosted: Sat Feb 05, 2011 9:00 am Reply with quote
Really? Because both times I bought a subscription, it happened immediately, and I used Paypal.
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egoist



Joined: 20 Jun 2008
Posts: 7762
PostPosted: Sat Feb 05, 2011 9:49 am Reply with quote
Same here. As soon as I clicked "confirm payment" on paypal I had my subscription up. It was about a week later that paypal actually withdrew money from my bank account.
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John Casey



Joined: 31 May 2009
Posts: 1853
Location: In My Angry Center
PostPosted: Sat Feb 05, 2011 10:03 am Reply with quote
...It's friggin different for everyone... What.

This is not awesome. =_=
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Tempest
I Run this place.
ANN Publisher


Joined: 29 Dec 2001
Posts: 10539
Location: Do not message me for support.
PostPosted: Sat Feb 05, 2011 3:00 pm Reply with quote
John Casey wrote:
I just want to know how long it'll take for one's subscriber status to take effect.


It should be instant from the moment Paypal confirms the successful payment.

If you're using a credit card or Paypal account, that confirmation usually happens instantly. eCheck, direct withdrawals and other methods can take as much as a week. The delay isn't on our side, but rather with the banking system. Nothing PayPal can do to speed it up either.

If it did not take effect instantly, e-mail me your confirmation info at [out of date email address] and I'll 1) do it manually and 2) look into why it didn't take effect.

While it's "not our fault" I'll update the subscription page to make this clear for future subscribers.

-t


Last edited by Tempest on Mon Feb 19, 2024 2:34 pm; edited 1 time in total
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John Casey



Joined: 31 May 2009
Posts: 1853
Location: In My Angry Center
PostPosted: Sat Feb 05, 2011 5:53 pm Reply with quote
Okay, this is starting to make a little bit of sense, but not really...

I checked my online bank account, and it shows that Paypal is still processing it. However, when I check the Paypal account...the purchase doesn't even show in my transaction history.

That said, I only opened up this Paypal account yesterday. I used to have a much older one for eBay, but locked it a long time ago. I'm guessing that has something to do with this?
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Nephtis



Joined: 21 Jul 2005
Posts: 138
Location: Australia
PostPosted: Sat Feb 05, 2011 7:28 pm Reply with quote
Yeah the taking money out and putting it back in I believe is part of the verification process. I'd say you're right about the new account thing.
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Sanosuke_Inara



Joined: 23 Nov 2009
Posts: 1662
PostPosted: Sat Feb 05, 2011 9:08 pm Reply with quote
The King of Harts wrote:
Really? Because both times I bought a subscription, it happened immediately, and I used Paypal.
Same here.
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