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INTEREST: Mandarake Offers Free Appraisal Service for Elderly Otaku's Stash




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Emerje
Collector ExtraordinaireCollector Extraordinaire


Joined: 10 Aug 2002
Posts: 6800
Location: Maine
PostPosted: Wed Mar 13, 2019 5:49 pm Reply with quote
This doesn't surprise me, Mandarake has amazing customer service. They once sent me someone else's order my mistake and told me to just keep it and sent me a refund for my order plus shipping. Other people I know received broken figures and a replacement sent at their expense no questions asked. Them doing free appraisals like this is just another entry on the list of things that make them so great!

Emerje
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Dessa



Joined: 14 Jul 2004
Posts: 4337
PostPosted: Wed Mar 13, 2019 8:38 pm Reply with quote
I agree, Mandarake is a great company. I'm waiting for my tax refund to come in, then I'm planning on getting the rest of the KRW gadgets that I need, and some Danganronpa manga.
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Cutiebunny



Joined: 18 Apr 2010
Posts: 1378
PostPosted: Wed Mar 13, 2019 9:21 pm Reply with quote
I don't know if I would necessarily call this 'free'. The purpose of doing this is so that the owner will opt for the easy route and sell these items to Mandarake after being informed of how much they're worth. Sure, the owner could individually sell them on Japanese auction sites for the amount that Mandarake feels they're worth, but many people would rather sell the whole lot instead of individually listing (and shipping) them out when the item sells.

I've purchased many items over the years at Mandarake, both in person and online. I don't think I've ever had a bad transaction with them - They are sometimes slow during Big Web Auctions, but they package items very well. I've always been very happy with the cels and sketches that I've bought from them.
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Actar



Joined: 21 Nov 2010
Posts: 962
Location: Singapore
PostPosted: Thu Mar 14, 2019 3:25 am Reply with quote
I legit need this service. Been collecting for over a decade and have amassed a pretty substantial collection.
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gpanthony



Joined: 18 Dec 2013
Posts: 132
PostPosted: Thu Mar 14, 2019 4:19 am Reply with quote
I wish their Torrance and Santa Monica stores were still open... those were some awesome shops. Still their online shop is stlll great, and I've got Book Off available for pruning the collection when too busy to Ebay.
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omoikane



Joined: 03 Oct 2005
Posts: 390
PostPosted: Thu Mar 14, 2019 8:28 am Reply with quote
Cutiebunny wrote:
I don't know if I would necessarily call this 'free'. The purpose of doing this is so that the owner will opt for the easy route and sell these items to Mandarake after being informed of how much they're worth. Sure, the owner could individually sell them on Japanese auction sites for the amount that Mandarake feels they're worth, but many people would rather sell the whole lot instead of individually listing (and shipping) them out when the item sells.


Not quite. It's more for owners who are elderly and this provides a way for their estates to at least get proper value for obscure subcultural collectable when the owners pass away. Like you don't want your expensive can badge collection to be sold at a estate sale for pennies each.
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