Wrong/Missing Tarot card not a Big deal

posted on 2000-12-13 10:58 EST
Regardign the re4cent reports that some copies of Escaflowne have been shipping with the wrong Tarot cards, or no Tarot cards at all, Bandai has sent out the following message with instructions on what to do if you are missing tarot cards.

Dear Valued Customer,

As you may already know we have been having some minor difficulties arise in the packaging process associated with our videos and DVD's. These problems have been corrected and will not affect the remainder of the promotion. However, the purpose of this announcement is to let you know that if you received a vol. 5 proofs of purchase card in the place of vol. 2's, do not panic! We will accept two vol. 5 cards with the vol. 2 card missing when it comes time to redeem the promotional items. Also, if you happened to receive a particular volume that did not have any proofs of purchase cards included please include a receipt or something showing that you purchased the video or DVD. We would like to convey our deepest apologies for any inconvenience this may have caused and let you know that we are doing everything possible to make sure the promotion is still fair to everyone participating!

Best Regards,
Christopher Marsh
Bandai Entertainment, Inc.

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